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Author Topic: Sata Drive I/O Error  (Read 10896 times)
pwang
member

Posts: 3


« on: October 07, 2008, 01:20:32 PM »

Greetings,

I'm running Windows XP Pro, with 2 Sata drives, the primary drive with OS is healthy.
The second Sata drive is a Maxtor 160GB DiamondMax Plus 9

last week when i accessed certain directories on the second drive (has 1 partition)
it would say "this drive isn't formatted, format it now? "  Embarrassed
So i started to copy all data off of it, but the system froze in the process.

After a reboot and i tried to access the drive, the drive shows up in My Computer but the
label is gone, (only says local drive), and I get an "I/O Error" after a long pause...

I test ran Diskpatch on the drive, it was able to see the original Volume name of my partition and it gave the "Incomplete Dynamic Disk was found" scenario, it looked just like the "LDM database damaged" deal as described in the manual, so i purchased a license and performed the repairs accordingly.

it completed the repairs without problems, however in windows the situation is same, it still gives the i/O error.  I attached an analysis log file here on the drive.

Please advise if i am able to pull the data off of it somehow, or if there's anything else i could provide to help you diagnose my problem.

Thank you,
p.w.

Code:
.../000:03/LOG> ### LOG START ###
.../000:03/LOG> DISKPATCH 3.5.100
.../000:03/LOG> (C) 2000-2008 DIY DataRecovery
.../000:03/LOG> Contact info: HTTP://www.DIYDataRecovery.nl
.../000:03/LOG> MemFree: 55Kb
.../000:03/LOG> CommandLineParms: /sup
.../000:03/LOG> LogDate: 10-07-2008
.../000:03/CFG> FilePath="1/.\DPFILES\"
.../000:03/CFG> LogFilename="DP.LOG"
.../000:03/CFG> ReadRetries="32"
.../000:03/CFG> WriteRetries="32"
.../000:03/CFG> MaxReadErrors="32"
.../000:03/CFG> MaxWriteErrors="1"
.../000:03/CFG> LogEachReadError="1"
.../000:03/CFG> ReadDelay="0"
.../000:03/CFG> VfyFixedBadSect="1"
.../000:03/CFG> CleanAfterDOD="1"
.../000:03/CFG> DiskReset="1"
.../000:03/CFG> SectorSkip="1024"
.../000:03/CFG> AutoSaveState="1"
.../000:03/CFG> DumpFoundSectors="0"
.../000:03/CFG> FixFats="1"
.../000:03/CFG> MaxFatScan="51200"
.../000:03/CFG> MaxDataColEntries="256"
.../000:03/CFG> IgnoreF8FF="0"
.../000:03/CFG> DownSizeExt="1"
.../000:03/CFG> ScanSignature="55AA"
.../000:03/CFG> Rebuild="00"
.../000:03/13H> Ext13H installed test requested
.../000:03/13H> Disk found at 128
.../000:03/13H> Ext13H version: EDD-3.0
.../000:03/13H> Ext13H Support: Extended disk access functions
.../000:03/13H> Ext13H Flags: DMA boundary errors handled transparently
.../000:03/13H> Drive Interface Info:
.../000:03/13H> Disk 128 X13H data : 38913/255/63 625137345/512
.../000:03/13H> Disk found at 129
.../000:03/13H> Ext13H version: EDD-3.0
.../000:03/13H> Ext13H Support: Extended disk access functions
.../000:03/13H> Ext13H Flags: DMA boundary errors handled transparently
.../000:03/13H> Drive Interface Info:
.../000:03/13H> Disk 129 X13H data : 19929/255/63 320159385/512
.../000:03/13H> Disk found at 130
.../000:03/13H> Ext13H version: 2.1 / EDD-1.1
.../000:03/13H> Ext13H Support: Extended disk access functions
.../000:03/13H> Ext13H Support: Enhanced disk drive functions
.../000:03/13H> Drive Interface Info:
.../000:03/13H> Disk 130 X13H data : 16383/16/63 80418240/512
.../000:03/13H> Ext13H tested ok
.../000:03/FDL> DiskList requested
.../000:03/FDL> Disk found at 128
.../000:03/FDL> Disk found at 129
.../000:03/FDL> Disk found at 130
### DISKLIST.ARRAY ###
__D_|________LBA_|___H_|__S_|__GB
128 | .625137345 | 255 | 63 | 298
129 | .320159385 | 255 | 63 | 152
130 | ..80418240 | 255 | 63 | .38
..0 | .........0 | ..0 | .0 | ..0
.../000:03/IAS> AdmiSector on disk 0 (128) not free for DP use, dump follows;
.../000:03/LOG> SectorDump requested at 29 (0 0 30)
###
000   08 8C 03 9A 5F 78 76 94 8F 45 BF 49 E3 96 00 C0  |  .・喟xv拍EソI纐.タ
016   88 9D DD C0 6D 36 60 DF 48 5D AD F7 46 D1 32 24  |  ・ンタm6`゚H]ュム2$
032   38 29 95 CD AD 28 D2 A2 DC 89 F3 57 D9 21 CF DE  |  8)箆ュ(メ「ワ壊Wル!マ゙
048   DF 8E 1F D3 30 3E 86 19 64 1E 9C 2F 95 B4 D8 36  |  ゚・モ0>・d.・紛リ6
064   55 DF 4B 4D CD 24 FB 31 E8 B8 E3 BF 0D FF 6D 43  |  U゚KMヘ$・雕譱..mC
080   32 02 64 43 B4 69 12 A7 F4 53 CC DA 02 EB 60 F7  |  2.dCエi.ァフレ.・・
096   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
112   CD 62 B3 34 DA 54 73 82 3F 5D 58 DD 14 2C EC 47  |  ヘbウ4レTs・]Xン.,・
128   EF C1 8F 10 00 8D 18 A0 E5 ED A5 98 43 9A 4B 5A  |  ・・.・褊・呂哮Z
144   7D 7B E1 6C 8A 84 5B CF 1A 03 26 CB 54 17 DE 3A  |  }{疝割[マ..&ヒT.゙:
160   09 8C C1 E4 EA 00 76 C9 7A 86 40 2E 59 96 56 28  |  .乎蓐.vノz・.Y坊(
176   9C 84 86 5A B7 62 C8 DB E2 7A E5 DC 56 31 E5 06  |  怱・キbネロ窘袰V1・
192   53 AB 63 21 48 CF 70 04 18 2D 2C 64 DF 5A C9 7A  |  Sォc!Hマp..-,d゚Zノz
208   09 1C 07 14 58 44 FB 19 73 57 04 F4 B6 EA F8 08  |  ....XD・sW.・.
224   F1 F0 3E BA 9E C4 EF DF 69 30 C2 6F 70 49 BC 3F  |  >コ榮・i0ツopIシ?
240   2F 4C 90 5D 71 67 7F 28 3B 9D C7 9A 14 94 53 CA  |  /L疹qg(;敝・粘ハ
256   8A 95 E1 3C 6D 8C 1F 03 97 43 20 2E B8 AF 91 95  |  兜・m・.佑 .クッ装
272   FD 81 10 9B 09 EE 2A CD 2D B5 2C 01 1F 6F 7E F6  |  ・・・ヘ-オ,..o~・
288   57 3F A0 E8 44 C3 7D 50 5A 84 31 25 63 BB F5 BD  |  W?錺テ}PZ・%cサ
304   EA 93 46 DD 34 E4 18 F3 C3 6F 04 03 8A A2 45 63  |  齠Fン4・o..瓦Ec
320   13 FA 9C 9E B9 E7 C6 C4 F2 77 A7 83 2A 87 D6 21  |  .塚椹酥トァ・・!
336   F7 C2 B3 DA 0A 3D AE AD FE 05 E5 22 0D 3A BF 12  |  ウレ.=ョュ.・.:ソ.
352   03 34 BB EB 67 5E 01 85 21 09 F9 1C CE 17 6F 55  |  .4サ・^.・.・ホ.oU
368   AB B2 A1 F4 AC D9 95 38 67 18 26 86 70 2D 49 29  |  ォイ。ル・g.&・-I)
384   F4 CF AD 00 F7 7C 80 E7 3A 90 65 6F 11 56 43 12  |  ュ.€・親o.VC.
400   19 75 22 2E 43 77 C2 FD 13 B3 F3 00 7C 5A 89 F8  |  .u".Cwツ.ウ・|Z恢
416   36 07 E7 BE 11 77 DB 5F 11 C9 FB A1 C9 13 1A 3D  |  6.鄒.wロ_.ノ蠇ノ..=
432   DA 81 14 3D 00 C7 70 83 9D 42 33 0C 02 87 6D F2  |  レ・=.ヌp・B3..㍊・
448   AA 8E A9 A4 70 6F EF 91 04 D8 84 7F C9 0A 08 DF  |  ェ自、po・.リ・ノ..゚
464   09 B5 18 76 1E 59 23 82 24 A4 9E CC E3 61 2A B6  |  .オ.v.Y#・、槊綢*カ
480   B2 72 FA E0 CE 6C E6 43 FD 4A 9F 7F F1 DE 66 28  |  イr朗ホl襪J・f(
496   54 58 99 D9 DF AD AA D6 55 14 B0 04 FE 7F 40 41  |  TX叨゚ュェヨU.ー.@A
###
.../000:04/IAS> AdmiSector found on disk 1 (129)
.../000:05/IAS> AdmiSector on disk 2 (130) not free for DP use, dump follows;
.../000:05/LOG> SectorDump requested at 29 (0 0 30)
###
000   08 8C 03 9A 5F 78 76 94 8F 45 BF 49 E3 96 00 C0  |  .・喟xv拍EソI纐.タ
016   88 9D DD C0 6D 36 60 DF 48 5D AD F7 46 D1 32 24  |  ・ンタm6`゚H]ュム2$
032   38 29 95 CD AD 28 D2 A2 DC 89 F3 57 D9 21 CF DE  |  8)箆ュ(メ「ワ壊Wル!マ゙
048   DF 8E 1F D3 30 3E 86 19 64 1E 9C 2F 95 B4 D8 36  |  ゚・モ0>・d.・紛リ6
064   55 DF 4B 4D CD 24 FB 31 E8 B8 E3 BF 0D FF 6D 43  |  U゚KMヘ$・雕譱..mC
080   32 02 64 43 B4 69 12 A7 F4 53 CC DA 02 EB 60 F7  |  2.dCエi.ァフレ.・・
096   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
112   CD 62 B3 34 DA 54 73 82 3F 5D 58 DD 14 2C EC 47  |  ヘbウ4レTs・]Xン.,・
128   EF C1 8F 10 00 8D 18 A0 E5 ED A5 98 43 9A 4B 5A  |  ・・.・褊・呂哮Z
144   7D 7B E1 6C 8A 84 5B CF 1A 03 26 CB 54 17 DE 3A  |  }{疝割[マ..&ヒT.゙:
160   09 8C C1 E4 EA 00 76 C9 7A 86 40 2E 59 96 56 28  |  .乎蓐.vノz・.Y坊(
176   9C 84 86 5A B7 62 C8 DB E2 7A E5 DC 56 31 E5 06  |  怱・キbネロ窘袰V1・
192   53 AB 63 21 48 CF 70 04 18 2D 2C 64 DF 5A C9 7A  |  Sォc!Hマp..-,d゚Zノz
208   09 1C 07 14 58 44 FB 19 73 57 04 F4 B6 EA F8 08  |  ....XD・sW.・.
224   F1 F0 3E BA 9E C4 EF DF 69 30 C2 6F 70 49 BC 3F  |  >コ榮・i0ツopIシ?
240   2F 4C 90 5D 71 67 7F 28 3B 9D C7 9A 14 94 53 CA  |  /L疹qg(;敝・粘ハ
256   8A 95 E1 3C 6D 8C 1F 03 97 43 20 2E B8 AF 91 95  |  兜・m・.佑 .クッ装
272   FD 81 10 9B 09 EE 2A CD 2D B5 2C 01 1F 6F 7E F6  |  ・・・ヘ-オ,..o~・
288   57 3F A0 E8 44 C3 7D 50 5A 84 31 25 63 BB F5 BD  |  W?錺テ}PZ・%cサ
304   EA 93 46 DD 34 E4 18 F3 C3 6F 04 03 8A A2 45 63  |  齠Fン4・o..瓦Ec
320   13 FA 9C 9E B9 E7 C6 C4 F2 77 A7 83 2A 87 D6 21  |  .塚椹酥トァ・・!
336   F7 C2 B3 DA 0A 3D AE AD FE 05 E5 22 0D 3A BF 12  |  ウレ.=ョュ.・.:ソ.
352   03 34 BB EB 67 5E 01 85 21 09 F9 1C CE 17 6F 55  |  .4サ・^.・.・ホ.oU
368   AB B2 A1 F4 AC D9 95 38 67 18 26 86 70 2D 49 29  |  ォイ。ル・g.&・-I)
384   F4 CF AD 00 F7 7C 80 E7 3A 90 65 6F 11 56 43 12  |  ュ.€・親o.VC.
400   19 75 22 2E 43 77 C2 FD 13 B3 F3 00 7C 5A 89 F8  |  .u".Cwツ.ウ・|Z恢
416   36 07 E7 BE 11 77 DB 5F 11 C9 FB A1 C9 13 1A 3D  |  6.鄒.wロ_.ノ蠇ノ..=
432   DA 81 14 3D 00 C7 70 83 9D 42 33 0C 02 87 6D F2  |  レ・=.ヌp・B3..㍊・
448   AA 8E A9 A4 70 6F EF 91 04 D8 84 7F C9 0A 08 DF  |  ェ自、po・.リ・ノ..゚
464   09 B5 18 76 1E 59 23 82 24 A4 9E CC E3 61 2A B6  |  .オ.v.Y#・、槊綢*カ
480   B2 72 FA E0 CE 6C E6 43 FD 4A 9F 7F F1 DE 66 28  |  イr朗ホl襪J・f(
496   54 58 99 D9 DF AD AA D6 55 14 B0 04 FE 7F 40 41  |  TX叨゚ュェヨU.ー.@A
###
.../000:06/EXE> Read/Write pattern test for disk 1 (129) successful
.../000:06/WAS> AdmiSectors in use : 0- 1+ 2-
.../000:06/KEY> DEMO/1
.../000:06/PFC> PQstuff signature not detected on disk 0 (128)
.../000:06/PFC> PQstuff signature not detected on disk 1 (129)
.../000:06/PFC> PQstuff signature not detected on disk 2 (130)
.../000:06/PFC> UDMA driver not loaded
.../000:07/PFC> Disk health 50-100
.../000:08/PFC> Partition State backup not found on disk 0 (128)
.../000:08/PFC> Partition State backup not found on disk 1 (129)
.../000:08/PFC> Partition State backup not found on disk 2 (130)
.../000:08/PFC> No Repair date found on disk 0 (128)
.../000:08/PFC> Last Repair (R) for disk 1 (129) performed on 10042008/054218
.../000:08/PFC> No Repair date found on disk 2 (130)
.../000:21/CSD> Start CheckDisk for disk 1 (129)
.../000:21/CSD> CheckDisk complete, ReadErrors 0
.../000:21/USD> Disk 1 (129) selected
.../000:21/GSC> Geo for disk 1 (129) changed since last DP run
.../000:21/GSC> Geo info on disk 1 (129) (old)   : 0320173056255063
.../000:21/GSC> Current geo info for disk 1 (129): 0320159385255063
.../000:35/GSC> Selected geo for disk 1 (129) is 255/63
.../000:35/WAS> AdmiSectors in use : 0- 1+ 2-
.../000:35/GSC> Geo for disk 1 (129) saved as 0320159385255063
129/000:35/USD> MBR for disk 1 (129)
129/000:35/LOG> SectorDump requested at 0 (0 0 1)
###
000   33 C0 8E D0 BC 00 7C FB 50 07 50 1F FC BE 1B 7C  |  3タ社シ.|瀨.P.・.|
016   BF 1B 06 50 57 B9 E5 01 F3 A4 CB BD BE 07 B1 04  |  ソ..PWケ・ヒスセ.ア.
032   38 6E 00 7C 09 75 13 83 C5 10 E2 F4 CD 18 8B F5  |  8n.|.u.η.糜ヘ.寓
048   83 C6 10 49 74 19 38 2C 74 F6 A0 B5 07 B4 07 8B  |  θ.It.8,tオ.エ.・
064   F0 AC 3C 00 74 FC BB 07 00 B4 0E CD 10 EB F2 88  |  <.t・..エ.ヘ.・・
080   4E 10 E8 46 00 73 2A FE 46 10 80 7E 04 0B 74 0B  |  N.錻.s*F.€~..t.
096   80 7E 04 0C 74 05 A0 B6 07 75 D2 80 46 02 06 83  |  €~..t.カ.uメ€F..・
112   46 08 06 83 56 0A 00 E8 21 00 73 05 A0 B6 07 EB  |  F..シ..・.s.カ.・
128   BC 81 3E FE 7D 55 AA 74 0B 80 7E 10 00 74 C8 A0  |  シ・}Uェt.€~..tネ
144   B7 07 EB A9 8B FC 1E 57 8B F5 CB BF 05 00 8A 56  |  キ.・屈.W寓ヒソ..碍
160   00 B4 08 CD 13 72 23 8A C1 24 3F 98 8A DE 8A FC  |  .エ.ヘ.r#潅$?・゙棄
176   43 F7 E3 8B D1 86 D6 B1 06 D2 EE 42 F7 E2 39 56  |  C錦・ア.メ猪9V
192   0A 77 23 72 05 39 46 08 73 1C B8 01 02 BB 00 7C  |  .w#r.9F.s.ク..サ.|
208   8B 4E 02 8B 56 00 CD 13 73 51 4F 74 4E 32 E4 8A  |  起.儀.ヘ.sQOtN2芒
224   56 00 CD 13 EB E4 8A 56 00 60 BB AA 55 B4 41 CD  |  V.ヘ.・碍.`サェUエAヘ
240   13 72 36 81 FB 55 AA 75 30 F6 C1 01 74 2B 61 60  |  .r6・Uェu0.t+a`
256   6A 00 6A 00 FF 76 0A FF 76 08 6A 00 68 00 7C 6A  |  j.j..v..v.j.h.|j
272   01 6A 10 B4 42 8B F4 CD 13 61 61 73 0E 4F 74 0B  |  .j.エB偶ヘ.aas.Ot.
288   32 E4 8A 56 00 CD 13 EB D6 61 F9 C3 49 6E 76 61  |  2芒V.ヘ.・aInva
304   6C 69 64 20 70 61 72 74 69 74 69 6F 6E 20 74 61  |  lid partition ta
320   62 6C 65 00 45 72 72 6F 72 20 6C 6F 61 64 69 6E  |  ble.Error loadin
336   67 20 6F 70 65 72 61 74 69 6E 67 20 73 79 73 74  |  g operating syst
352   65 6D 00 4D 69 73 73 69 6E 67 20 6F 70 65 72 61  |  em.Missing opera
368   74 69 6E 67 20 73 79 73 74 65 6D 00 00 00 00 00  |  ting system.....
384   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
400   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
416   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
432   00 00 00 00 00 2C 44 63 C0 CA 35 15 00 00 80 01  |  .....,Dcタハ5...€.
448   01 00 07 FE FF FF 3F 00 00 00 5A 3E 15 13 00 00  |  .....?...Z>....
464   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
480   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
496   00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA  |  ..............Uェ
###
129/000:37/VEC> Start Verify EPBR Chain for disk 1 (129)
129/000:37/VEC> Listing current partitions on disk:
129/000:37/VEC>     NTFS (P)       Stimpy          63   320159322     (153 Gb)
129/000:37/VEC> Partition Table info for sector 0 (0 0 1)
129/000:37/LOG> PartListDump requested at 0 (0 0 1)
### _ACT_|_TYPE_|__START--C/H/S_|__END----C/H/S_|__LBA-start_|_LBA-length
..1 .128 | ..07 | ....0...1...1 | .1023.254..63 | ........63 | .320159322
..2 ...0 | ..00 | ....0...0...0 | ....0...0...0 | .........0 | .........0
..3 ...0 | ..00 | ....0...0...0 | ....0...0...0 | .........0 | .........0
..4 ...0 | ..00 | ....0...0...0 | ....0...0...0 | .........0 | .........0
129/000:37/VEC> 55AA sig Ok
129/000:37/LOG> Boot sector dump requested at 63 (0 1 1)
### BootSectorDump for BStype NTFS
...........Jump Code (hex): EB5290
............OEM Name (txt): NTFS
....Bytes per Sector (dec): 512
.Sectors per Cluster (dec): 8
....Reserved Sectors (dec): 0
..............Unused (hex): 0000000000
....Media Descriptor (hex): F8
..............Unused (hex): 0000
...Sectors per Track (dec): 63
.....Heads per Track (dec): 255
......Hidden Sectors (dec): 63
..............Unused (hex): 00000000
.............Unknown (hex): 00800080
.......Total Sectors (dec): 320159321
........MFT Location (dec): 786432
.MFT Mirror Location (dec): 20009957
....Clusters per FRS (dec): 246
.Clusters/Indx Block (dec): 1
...........Volume ID (hex): 5E0C3D230C3CF79B
........Volume Label (txt): Stimpy
............Checksum (hex): 00000000
....Sector Signature (hex): AA55
129/000:37/VEC> BS and BBS equal
129/000:37/VEC> Verify EPBR Chain completed
129/000:38/USD> Select disk completed
129/000:46/SCN> DiskScan requested, ScanType is 3
129/000:46/SCN> from 0 (0 0 1) to 320159384 (19928 254 63), 320159385 sectors
129/000:46/SCN> Starting QuickScan (pre-vista) at 63 (0 1 1)
129/000:46/SCN> Next QuickScan location at 0 (0 0 1)
129/000:47/SCN> QuickScan finished
129/000:47/SCN> Starting SmartScan (pre-vista) at 0 (0 0 1) (JMP=16065, RNG=63)
129/011:04/SCN> SmartScan finished
129/011:04/SCN> DiskScan completed
129/011:04/SCN> ReadErrors for disk 1 (129): 0
129/012:27/LOG> DataCollection items found: 5 / 2
### DATACOLLECTION.ARRAY, FULL ###
SEQ_|___D_|________LOC_|____TYPE_|__COM_|______START_|_____LENGTH_|__PL_|_F
001 | 129 | ........63 | ...NTFS | ..BS | ........63 | .320159322 | PRI | .
002 | 129 | .........0 | ...NTFS | PTE1 | ........63 | .320159322 | PRI | .
003 | 129 | .........6 | ....DYN | .LDM | ........63 | 4294967233 | PRI | I
004 | 129 | ........63 | ...NTFS | ..BS | ........63 | .320159322 | PRI | I
005 | 129 | .320159384 | ...NTFS | .BBS | ........63 | .320159322 | PRI | .
129/012:27/LOG> DataCollection items found: 5 / 2
### DATACOLLECTION.ARRAY, CLEANED ###
SEQ_|___D_|________LOC_|____TYPE_|__COM_|______START_|_____LENGTH_|__PL
001 | 129 | ........63 | ...NTFS | ..BS | ........63 | .320159322 | PRI
002 | 129 | .........0 | ...NTFS | PTE1 | ........63 | .320159322 | PRI
005 | 129 | .320159384 | ...NTFS | .BBS | ........63 | .320159322 | PRI
129/012:27/LOG> PartList items created: 1
### PARTLIST.ARRAY ###
SEQ_|____TYPE_|_PTE_|__BS_|_BBS_|F8FF_|___S_|___L_|__PL_|_C_|___R
001 | ...NTFS | ..2 | ..1 | ..5 | ..0 | ..2 | ..2 | ..2 | 3 | ..A
### PARTLIST.ARRAY.INTERPRETED ###
SEQ_|____TYPE_|______START_|_____LENGTH_|________END_|__PL_|___R_|___A
001 | ...NTFS | ........63 | .320159322 | .320159384 | PRI | ..A | ..X
129/012:27/SST> SaveState requested for disk 1 (129)
129/012:29/WAS> AdmiSectors in use : 0- 1+ 2-
129/012:30/SST> SaveState completed for disk 1 (129)
129/012:30/EXE> Analysis complete
129/012:33/LOG> RunTime: 012:33
129/012:33/LOG> ### CLOSE LOG ###



Logged
Joep
Developer and Support Tech
Administrator
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Posts: 1476



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« Reply #1 on: October 07, 2008, 02:46:22 PM »

Hello,

Well and I/O error does not suggest partition table issues, unless it's the MBR itself can not be read. Windows suggesting to format a drive can be boot sector related - or partition table pointing to an invalid partition start sector.

Anyway, current partition table and boot sector look valid. Boot sector also appears to point to a valid MFT. So at this point, I would run a surface scan: Most likely candidate for an I/O error is a bad sector. The fact that this all started with certain directories not being accessibe supports this. Depending on if bad sectors are found, and the amount we can then decide if we try to fix the disk or if it's better to clone it. Also, create a disk health report and post that.
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Kind regards,
Joep - My blog @: www.disktuna.com - Try my JPEG Repair Tool: https://youtu.be/Ox2F8QRuU5Q
pwang
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« Reply #2 on: October 07, 2008, 03:12:20 PM »

Thanks for your quick reply,

During surface scan, a particular sector has excessive read errors,
the scan doesn't seem to get pass it, is it best to choose
"disable read limit"  or another option? 

Thank you,

--PW
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Joep
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« Reply #3 on: October 08, 2008, 08:11:24 AM »

Hello,

Well, you can cancel the surface scan: read errors are causing your problems. I advise you to clone the disk.

 - Once you have the disk cloned, depending on the amount of damage on the source disk, you may or may not be able to access the clone. If you find that Windows is unable to access the disk: try a Knoppix or similar boot cd, Linux is more forgiving that when Windows dealing with certain file system errors.

 - If you are unable to access the clone, use file recovery software to salvage individual files and folders.
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Kind regards,
Joep - My blog @: www.disktuna.com - Try my JPEG Repair Tool: https://youtu.be/Ox2F8QRuU5Q
pwang
member

Posts: 3


« Reply #4 on: October 08, 2008, 09:40:33 AM »

Hello,

I'll definitely try that after I go out a buy a spare drive, if, in case the clone does not work at all, am I eligible to refund the software?  Not looking to abuse your refund policy, just wanna see what the options are, thanks.

--PW
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Tom
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« Reply #5 on: October 08, 2008, 10:22:23 AM »

If nothing has worked and you have not been able to perform any recovery, you can request a refund. Please check our refund policy for details.
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