Recovering RAID 10

[mlbradley]

I must have been sleep deprived, but I though I read on your website that your software will recover RAID 10 drives. Now I don't see that, but was wondering if it may still work.

I have 4 1.5T drives in a RAID 10 setup in Windows SBS 2008. After a reboot a while back, I noticed that the BIOS stated that the raid had been degraded, but the operating system worked fine. I noticed that a power supply cable to a hard drive had come loose. I shut down the server, plugged in the drive and rebooted. The server apparently was rebuilding the array, but after 4 hours and getting no response or messages, I tried to get back to where I was so that I could get some work done. I unplugged the drive and tried to reboot. Didn't work.

I have tried to boot up from the Windows SBS 2008 disk, but it says it can't repair the boot. After many hours of trying to get the system up, I got to the point where upon bootup, no master boot label could be found.

I googled for some help and found your website.

I ordered the software and have been able to get it to a bootable disk.

I ran DiskPatch and the repair mbr utility. Don't ask me why, but I ran it on disk 1 instead of disk 0. Repair took about 24 hours, but seemed to work. I tried rebooting, but got a message "Error loading operating system." I then tried to repair the mbr on disk 1. After about an hour, I got the message that the repair failed. I looked at the disk again and it now says protected.

I just wanted to stop, assess where I am and get you guys to walk me through what I need to do next.

[Joep]

Hello,

I don't understand one bit of what you're trying to do here.

Is the RAID 10 accessible? The data I mean?

What's Windows on? The RAID array or on a separate disk?

So you have DiskPatch? Please do this:
http://www.diydatarecovery.nl/dp_manual/guide_supportanalysis.htm for the disk you ran repairs on.

[mlbradley]

Windows SBS 2008 is on the RAID array. Windows is not recognizing the operating system. Windows appears to not be seeing the C drive. The bios does recognize that the drives are there.

TheI do have DiskPatch. I have a log file. How do I upload it to you?

[Joep]

Hello,

The log file: You can either simply open that using notepad and then copy/paste what's in there into the forum. Or you can zip the file and attach it to your forum message (under additional options). BUT: DiskPatch works with disks/intact arrays upto 2TB so it will not be able to help us probably. Logfile may however show us something meaningful.

It is important you describe actual things you see in verbatim. "Windows appears not to ..." does not help at all. It could be caused by a number of things and you could be even a number of things by that. Do you mean you try to boot from it (the array)? And if you try what are actual messages you see on the screen?

I have tried to boot up from the Windows SBS 2008 disk, but it says it can't repair the boot.

You mean the installation DVD?

From what we have now, from what you have told us I am not optimistic. The array was degraded but you decided to let it run right? If the BIOS tells you the array is degraded then you must act on that. If data is still accessible at that point, the number 1 prio is to get a backup.

The server apparently was rebuilding the array, but after 4 hours and getting no response or messages, I tried to get back to where I was so that I could get some work done. I unplugged the drive and tried to reboot. Didn't work.

Sounds rather suicidal to me, pulling a disk while an array is being rebuilt.

If that was my server, before doing anything else, I'd try to install Windows on a separate disk and see if this would allow me to get to the data on the array. So that would be my suggestion to you at this point.

[mlbradley]

Here is the REPORT.TXT
_______________

Detected Controllers

  Disk Controller 1
    Device Vendor . . . . . . . . . . . . . : 8086
    Device ID . . . . . . . . . . . . . . . : 269E
    Device  . . . . . . . . . . . . . . . . : Intel
    Device Location . . . . . . . . . . . . : Bus 0, Device 31, Function 1
    Device Ports  . . . . . . . . . . . . . : 30D8-30DF, 30EC-30EF, 30D0-30D7, 30E8-30EB, 30B0-30BF

  Disk Controller 2
    Device Vendor . . . . . . . . . . . . . : 8086
    Device ID . . . . . . . . . . . . . . . : 2680
    Device  . . . . . . . . . . . . . . . . : Intel
    Device Location . . . . . . . . . . . . : Bus 0, Device 31, Function 2
    Device Ports  . . . . . . . . . . . . . : 30C8-30CF, 30E4-30E7, 30C0-30C7, 30E0-30E3, 30A0-30AF

Physical Disk Information - Disk: #0

  Hard Disk Summary
    Hard Disk Number  . . . . . . . . . . . : 0
    Interface . . . . . . . . . . . . . . . : S-ATA II
    Connection  . . . . . . . . . . . . . . : 2
    Hard Disk Model ID  . . . . . . . . . . : WDC WD15EARS-00MVWB0
    Hard Disk Revision  . . . . . . . . . . : 51.0AB51
    Hard Disk Serial Number . . . . . . . . : WD-WMAZA2659395
    Hard Disk Total Size  . . . . . . . . . : 1430799 MB
    Current Temperature:  . . . . . . . . . : 36 øC (97 øF)
    Power on time . . . . . . . . . . . . . : 141 days, 8 hours
    Health: . . . . . . . . . . . . . . . . : 100 %
    Performance:  . . . . . . . . . . . . . : 100 %

  ATA Information
    Hard Disk Cylinders . . . . . . . . . . : 23437
    Hard Disk Heads . . . . . . . . . . . . : 16
    Hard Disk Sectors . . . . . . . . . . . : 63
    Total Sectors . . . . . . . . . . . . . : 2930277168
    ATA Revision  . . . . . . . . . . . . . : 7
    Bytes Per Sector  . . . . . . . . . . . : 512
    Buffer Size . . . . . . . . . . . . . . : 0 KB
    Multiple Sectors  . . . . . . . . . . . : 16
    Error Correction Bytes  . . . . . . . . : 50
    Unformatted Capacity  . . . . . . . . . : 1430799 MB
    Maximum PIO Mode  . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode  . . . . . . : 2
    Maximum UDMA Mode . . . . . . . . . . . : 150 MB/s (6)
    Active UDMA Mode  . . . . . . . . . . . : 150 MB/s (5)
    Minimum multiword DMA transfer time . . : 120 ns
    Recommended multiword DMA transfer time : 120 ns
    Minimum PIO transfer time without IORDY : 120 ns
    Minimum PIO transfer time with IORDY  . : 120 ns
    ATA Control Byte  . . . . . . . . . . . : Valid

  Acoustic Management Configuration
    Acoustic Management . . . . . . . . . . : Supported
    Acoustic Management . . . . . . . . . . : Disabled
    Current Acoustic Level  . . . . . . . . : Max performance and volume (FEh)
    Recommended Acoustic Level  . . . . . . : Min performance and volume (80h)

  EIDE Properties
    Read Ahead Buffer . . . . . . . . . . . : Not Supported
    DMA . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T.  . . . . . . . . . . . . . . : Supported
    Power Management  . . . . . . . . . . . : Supported
    Write Cache . . . . . . . . . . . . . . : Supported
    Host Protected Area . . . . . . . . . . : Supported
    Advanced Power Management . . . . . . . : Not Supported
    Power Up In Standby . . . . . . . . . . : Supported
    48-bit LBA Addressing . . . . . . . . . : Supported
    Device Configuration Overlay  . . . . . : Supported
    IORDY Support . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue  . . . . . . . . . : Not Supported
    NOP Command . . . . . . . . . . . . . . : Supported
    Trusted Computing . . . . . . . . . . . : Not Supported
    64-bit World Wide ID  . . . . . . . . . : Supported
    Streaming . . . . . . . . . . . . . . . : Not Supported
    Media Card Pass Through . . . . . . . . : Not Supported
    General Purpose Logging . . . . . . . . : Supported
    Error Logging . . . . . . . . . . . . . : Supported
    CFA Feature Set . . . . . . . . . . . . : Not Supported
    Long Physical Sectors (1) . . . . . . . : Not Supported
    Long Logical Sectors  . . . . . . . . . : Not Supported
    Write-Read-Verify . . . . . . . . . . . : Not Supported
    NV Cache Feature  . . . . . . . . . . . : Not Supported
    NV Cache Power Mode . . . . . . . . . . : Not Supported

  S.M.A.R.T. Details
    Off-line data collection  . . . . . . . : Succesfully completed
    Self test execution status  . . . . . . : Succesfully completed
    Total time to complete off-line data ...: -28456 seconds
    Execute off-line immediate  . . . . . . : Supported
    Abort/restart off-line by host  . . . . : Not Supported
    Off-line read scanning  . . . . . . . . : Supported
    Short Self-test . . . . . . . . . . . . : Supported
    Extended Self-test  . . . . . . . . . . : Supported
    Conveyance self-test  . . . . . . . . . : Supported
    Selective self-test . . . . . . . . . . : Supported
    Save data before/after power saving mode: Supported
    Enable/Disable attribute autosave . . . : Supported
    Error logging capability  . . . . . . . : Supported
    Short self-test estimated time  . . . . : 2 minutes
    Extended self-test estimated time . . . : 358 minutes
    Conveyance self-test estimated time . . : 5 minutes

  Security Mode
    Security Mode . . . . . . . . . . . . . : Supported
    Security Erase  . . . . . . . . . . . . : Supported
    Security Erase Time . . . . . . . . . . : 189 minutes
    Security Enhanced Erase Feature . . . . : Supported
    Security Enhanced Erase Time  . . . . . : 189 minutes
    Security Enabled  . . . . . . . . . . . : No
    Security Locked . . . . . . . . . . . . : No
    Security Frozen . . . . . . . . . . . . : Yes
    Security Counter Expired  . . . . . . . : No
    Security Level  . . . . . . . . . . . . : High

  Serial ATA Features
    S-ATA Compliance  . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps) . . . : Supported
    S-ATA II Signaling Speed (3 Gps)  . . . : Supported
    Receipt Of Power Management Requests ...: Supported
    PHY Event Counters  . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS: Not Supported
    DMA Setup Auto-Activate Optimization  . : Supported, Disabled
    Device Initiating Interface Power Man...: Not Supported
    In-Order Data Delivery  . . . . . . . . : Not Supported
    Asynchronous Notification . . . . . . . : Not Supported
    Software Settings Preservation  . . . . : Supported, Enabled
    Native Command Queuing  . . . . . . . . : Supported
    Queue Length  . . . . . . . . . . . . . : 32

  S.M.A.R.T.
    1  : Raw Read Error Rate            Threshold=51  Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Error-rate, Performance, Statistical, Critical
    3  : Spin Up Time                   Threshold=21  Value=253 Worst=253 Data=0000000003C6 Status=OK                        Flags=Self Preserving, Performance, Statistical, Critical
    4  : Start/Stop Count               Threshold=0   Value=100 Worst=100 Data=000000000015 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    5  : Reallocated Sectors Count      Threshold=140 Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Event Count, Statistical, Critical
    7  : Seek Error Rate                Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Error-rate, Performance, Statistical
    9  : Power-On Time Count            Threshold=0   Value=96  Worst=96  Data=000000000D40 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    10 : Spin Retry Count               Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    11 : Drive Calibration Retry Count  Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    12 : Drive Power Cycle Count        Threshold=0   Value=100 Worst=100 Data=000000000014 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    192: Power off Retract Cycle        Threshold=0   Value=200 Worst=200 Data=000000000013 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    193: Load/Unload Cycle Count        Threshold=0   Value=186 Worst=186 Data=00000000AAFD Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    194: HDD Temperature                Threshold=0   Value=114 Worst=105 Data=000000000024 Status=OK (Always passing)       Flags=Self Preserving, Statistical
    196: Reallocation Event Count       Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    197: Current Pending Sector Count   Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    198: Off-Line Uncorrectable Sect... Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count
    199: Ultra ATA CRC Error Count      Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    200: Write Error Rate               Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Error-rate

Physical Disk Information - Disk: #1

  Hard Disk Summary
    Hard Disk Number  . . . . . . . . . . . : 1
    Interface . . . . . . . . . . . . . . . : S-ATA II
    Connection  . . . . . . . . . . . . . . : 2
    Hard Disk Model ID  . . . . . . . . . . : WDC WD15EARS-00MVWB0
    Hard Disk Revision  . . . . . . . . . . : 51.0AB51
    Hard Disk Serial Number . . . . . . . . : WD-WMAZA3417698
    Hard Disk Total Size  . . . . . . . . . : 1430799 MB
    Current Temperature:  . . . . . . . . . : 36 øC (97 øF)
    Power on time . . . . . . . . . . . . . : 374 days, 18 hours
    Health: . . . . . . . . . . . . . . . . : 100 %
    Performance:  . . . . . . . . . . . . . : 100 %

  ATA Information
    Hard Disk Cylinders . . . . . . . . . . : 23437
    Hard Disk Heads . . . . . . . . . . . . : 16
    Hard Disk Sectors . . . . . . . . . . . : 63
    Total Sectors . . . . . . . . . . . . . : 2930277168
    ATA Revision  . . . . . . . . . . . . . : 7
    Bytes Per Sector  . . . . . . . . . . . : 512
    Buffer Size . . . . . . . . . . . . . . : 0 KB
    Multiple Sectors  . . . . . . . . . . . : 16
    Error Correction Bytes  . . . . . . . . : 50
    Unformatted Capacity  . . . . . . . . . : 1430799 MB
    Maximum PIO Mode  . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode  . . . . . . : 2
    Maximum UDMA Mode . . . . . . . . . . . : 150 MB/s (6)
    Active UDMA Mode  . . . . . . . . . . . : 150 MB/s (5)
    Minimum multiword DMA transfer time . . : 120 ns
    Recommended multiword DMA transfer time : 120 ns
    Minimum PIO transfer time without IORDY : 120 ns
    Minimum PIO transfer time with IORDY  . : 120 ns
    ATA Control Byte  . . . . . . . . . . . : Valid

  Acoustic Management Configuration
    Acoustic Management . . . . . . . . . . : Supported
    Acoustic Management . . . . . . . . . . : Disabled
    Current Acoustic Level  . . . . . . . . : Max performance and volume (FEh)
    Recommended Acoustic Level  . . . . . . : Min performance and volume (80h)

  EIDE Properties
    Read Ahead Buffer . . . . . . . . . . . : Not Supported
    DMA . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T.  . . . . . . . . . . . . . . : Supported
    Power Management  . . . . . . . . . . . : Supported
    Write Cache . . . . . . . . . . . . . . : Supported
    Host Protected Area . . . . . . . . . . : Supported
    Advanced Power Management . . . . . . . : Not Supported
    Power Up In Standby . . . . . . . . . . : Supported
    48-bit LBA Addressing . . . . . . . . . : Supported
    Device Configuration Overlay  . . . . . : Supported
    IORDY Support . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue  . . . . . . . . . : Not Supported
    NOP Command . . . . . . . . . . . . . . : Supported
    Trusted Computing . . . . . . . . . . . : Not Supported
    64-bit World Wide ID  . . . . . . . . . : Supported
    Streaming . . . . . . . . . . . . . . . : Not Supported
    Media Card Pass Through . . . . . . . . : Not Supported
    General Purpose Logging . . . . . . . . : Supported
    Error Logging . . . . . . . . . . . . . : Supported
    CFA Feature Set . . . . . . . . . . . . : Not Supported
    Long Physical Sectors (1) . . . . . . . : Not Supported
    Long Logical Sectors  . . . . . . . . . : Not Supported
    Write-Read-Verify . . . . . . . . . . . : Not Supported
    NV Cache Feature  . . . . . . . . . . . : Not Supported
    NV Cache Power Mode . . . . . . . . . . : Not Supported

  S.M.A.R.T. Details
    Off-line data collection  . . . . . . . : Succesfully completed
    Self test execution status  . . . . . . : Succesfully completed
    Total time to complete off-line data ...: 27960 seconds
    Execute off-line immediate  . . . . . . : Supported
    Abort/restart off-line by host  . . . . : Not Supported
    Off-line read scanning  . . . . . . . . : Supported
    Short Self-test . . . . . . . . . . . . : Supported
    Extended Self-test  . . . . . . . . . . : Supported
    Conveyance self-test  . . . . . . . . . : Supported
    Selective self-test . . . . . . . . . . : Supported
    Save data before/after power saving mode: Supported
    Enable/Disable attribute autosave . . . : Supported
    Error logging capability  . . . . . . . : Supported
    Short self-test estimated time  . . . . : 2 minutes
    Extended self-test estimated time . . . : 271 minutes
    Conveyance self-test estimated time . . : 5 minutes

  Security Mode
    Security Mode . . . . . . . . . . . . . : Supported
    Security Erase  . . . . . . . . . . . . : Supported
    Security Erase Time . . . . . . . . . . : 142 minutes
    Security Enhanced Erase Feature . . . . : Supported
    Security Enhanced Erase Time  . . . . . : 142 minutes
    Security Enabled  . . . . . . . . . . . : No
    Security Locked . . . . . . . . . . . . : No
    Security Frozen . . . . . . . . . . . . : Yes
    Security Counter Expired  . . . . . . . : No
    Security Level  . . . . . . . . . . . . : High

  Serial ATA Features
    S-ATA Compliance  . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps) . . . : Supported
    S-ATA II Signaling Speed (3 Gps)  . . . : Supported
    Receipt Of Power Management Requests ...: Supported
    PHY Event Counters  . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS: Not Supported
    DMA Setup Auto-Activate Optimization  . : Supported, Disabled
    Device Initiating Interface Power Man...: Not Supported
    In-Order Data Delivery  . . . . . . . . : Not Supported
    Asynchronous Notification . . . . . . . : Not Supported
    Software Settings Preservation  . . . . : Supported, Enabled
    Native Command Queuing  . . . . . . . . : Supported
    Queue Length  . . . . . . . . . . . . . : 32

  S.M.A.R.T.
    1  : Raw Read Error Rate            Threshold=51  Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Error-rate, Performance, Statistical, Critical
    3  : Spin Up Time                   Threshold=21  Value=253 Worst=253 Data=000000000524 Status=OK                        Flags=Self Preserving, Performance, Statistical, Critical
    4  : Start/Stop Count               Threshold=0   Value=100 Worst=100 Data=000000000024 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    5  : Reallocated Sectors Count      Threshold=140 Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Event Count, Statistical, Critical
    7  : Seek Error Rate                Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Error-rate, Performance, Statistical
    9  : Power-On Time Count            Threshold=0   Value=88  Worst=88  Data=000000002322 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    10 : Spin Retry Count               Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    11 : Drive Calibration Retry Count  Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    12 : Drive Power Cycle Count        Threshold=0   Value=100 Worst=100 Data=000000000022 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    192: Power off Retract Cycle        Threshold=0   Value=200 Worst=200 Data=000000000020 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    193: Load/Unload Cycle Count        Threshold=0   Value=161 Worst=161 Data=00000001D02F Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    194: HDD Temperature                Threshold=0   Value=114 Worst=103 Data=000000000024 Status=OK (Always passing)       Flags=Self Preserving, Statistical
    196: Reallocation Event Count       Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    197: Current Pending Sector Count   Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    198: Off-Line Uncorrectable Sect... Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count
    199: Ultra ATA CRC Error Count      Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    200: Write Error Rate               Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Error-rate

Physical Disk Information - Disk: #2

  Hard Disk Summary
    Hard Disk Number  . . . . . . . . . . . : 2
    Interface . . . . . . . . . . . . . . . : S-ATA II
    Connection  . . . . . . . . . . . . . . : 2
    Hard Disk Model ID  . . . . . . . . . . : WDC WD15EARS-00MVWB0
    Hard Disk Revision  . . . . . . . . . . : 51.0AB51
    Hard Disk Serial Number . . . . . . . . : WD-WMAZA3114677
    Hard Disk Total Size  . . . . . . . . . : 1430799 MB
    Current Temperature:  . . . . . . . . . : 40 øC (104 øF)
    Power on time . . . . . . . . . . . . . : 374 days, 17 hours
    Health: . . . . . . . . . . . . . . . . : 100 %
    Performance:  . . . . . . . . . . . . . : 100 %

  ATA Information
    Hard Disk Cylinders . . . . . . . . . . : 23437
    Hard Disk Heads . . . . . . . . . . . . : 16
    Hard Disk Sectors . . . . . . . . . . . : 63
    Total Sectors . . . . . . . . . . . . . : 2930277168
    ATA Revision  . . . . . . . . . . . . . : 7
    Bytes Per Sector  . . . . . . . . . . . : 512
    Buffer Size . . . . . . . . . . . . . . : 0 KB
    Multiple Sectors  . . . . . . . . . . . : 16
    Error Correction Bytes  . . . . . . . . : 50
    Unformatted Capacity  . . . . . . . . . : 1430799 MB
    Maximum PIO Mode  . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode  . . . . . . : 2
    Maximum UDMA Mode . . . . . . . . . . . : 150 MB/s (6)
    Active UDMA Mode  . . . . . . . . . . . : 150 MB/s (5)
    Minimum multiword DMA transfer time . . : 120 ns
    Recommended multiword DMA transfer time : 120 ns
    Minimum PIO transfer time without IORDY : 120 ns
    Minimum PIO transfer time with IORDY  . : 120 ns
    ATA Control Byte  . . . . . . . . . . . : Valid

  Acoustic Management Configuration
    Acoustic Management . . . . . . . . . . : Supported
    Acoustic Management . . . . . . . . . . : Disabled
    Current Acoustic Level  . . . . . . . . : Max performance and volume (FEh)
    Recommended Acoustic Level  . . . . . . : Min performance and volume (80h)

  EIDE Properties
    Read Ahead Buffer . . . . . . . . . . . : Not Supported
    DMA . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T.  . . . . . . . . . . . . . . : Supported
    Power Management  . . . . . . . . . . . : Supported
    Write Cache . . . . . . . . . . . . . . : Supported
    Host Protected Area . . . . . . . . . . : Supported
    Advanced Power Management . . . . . . . : Not Supported
    Power Up In Standby . . . . . . . . . . : Supported
    48-bit LBA Addressing . . . . . . . . . : Supported
    Device Configuration Overlay  . . . . . : Supported
    IORDY Support . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue  . . . . . . . . . : Not Supported
    NOP Command . . . . . . . . . . . . . . : Supported
    Trusted Computing . . . . . . . . . . . : Not Supported
    64-bit World Wide ID  . . . . . . . . . : Supported
    Streaming . . . . . . . . . . . . . . . : Not Supported
    Media Card Pass Through . . . . . . . . : Not Supported
    General Purpose Logging . . . . . . . . : Supported
    Error Logging . . . . . . . . . . . . . : Supported
    CFA Feature Set . . . . . . . . . . . . : Not Supported
    Long Physical Sectors (1) . . . . . . . : Not Supported
    Long Logical Sectors  . . . . . . . . . : Not Supported
    Write-Read-Verify . . . . . . . . . . . : Not Supported
    NV Cache Feature  . . . . . . . . . . . : Not Supported
    NV Cache Power Mode . . . . . . . . . . : Not Supported

  S.M.A.R.T. Details
    Off-line data collection  . . . . . . . : Suspended by interrupting command from host
    Self test execution status  . . . . . . : Succesfully completed
    Total time to complete off-line data ...: 27060 seconds
    Execute off-line immediate  . . . . . . : Supported
    Abort/restart off-line by host  . . . . : Not Supported
    Off-line read scanning  . . . . . . . . : Supported
    Short Self-test . . . . . . . . . . . . : Supported
    Extended Self-test  . . . . . . . . . . : Supported
    Conveyance self-test  . . . . . . . . . : Supported
    Selective self-test . . . . . . . . . . : Supported
    Save data before/after power saving mode: Supported
    Enable/Disable attribute autosave . . . : Supported
    Error logging capability  . . . . . . . : Supported
    Short self-test estimated time  . . . . : 2 minutes
    Extended self-test estimated time . . . : 263 minutes
    Conveyance self-test estimated time . . : 5 minutes

  Security Mode
    Security Mode . . . . . . . . . . . . . : Supported
    Security Erase  . . . . . . . . . . . . : Supported
    Security Erase Time . . . . . . . . . . : 138 minutes
    Security Enhanced Erase Feature . . . . : Supported
    Security Enhanced Erase Time  . . . . . : 138 minutes
    Security Enabled  . . . . . . . . . . . : No
    Security Locked . . . . . . . . . . . . : No
    Security Frozen . . . . . . . . . . . . : Yes
    Security Counter Expired  . . . . . . . : No
    Security Level  . . . . . . . . . . . . : High

  Serial ATA Features
    S-ATA Compliance  . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps) . . . : Supported
    S-ATA II Signaling Speed (3 Gps)  . . . : Supported
    Receipt Of Power Management Requests ...: Supported
    PHY Event Counters  . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS: Not Supported
    DMA Setup Auto-Activate Optimization  . : Supported, Disabled
    Device Initiating Interface Power Man...: Not Supported
    In-Order Data Delivery  . . . . . . . . : Not Supported
    Asynchronous Notification . . . . . . . : Not Supported
    Software Settings Preservation  . . . . : Supported, Enabled
    Native Command Queuing  . . . . . . . . : Supported
    Queue Length  . . . . . . . . . . . . . : 32

  S.M.A.R.T.
    1  : Raw Read Error Rate            Threshold=51  Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Error-rate, Performance, Statistical, Critical
    3  : Spin Up Time                   Threshold=21  Value=253 Worst=253 Data=000000000454 Status=OK                        Flags=Self Preserving, Performance, Statistical, Critical
    4  : Start/Stop Count               Threshold=0   Value=100 Worst=100 Data=00000000001B Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    5  : Reallocated Sectors Count      Threshold=140 Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Event Count, Statistical, Critical
    7  : Seek Error Rate                Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Error-rate, Performance, Statistical
    9  : Power-On Time Count            Threshold=0   Value=88  Worst=88  Data=000000002321 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    10 : Spin Retry Count               Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    11 : Drive Calibration Retry Count  Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    12 : Drive Power Cycle Count        Threshold=0   Value=100 Worst=100 Data=000000000019 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    192: Power off Retract Cycle        Threshold=0   Value=200 Worst=200 Data=000000000016 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    193: Load/Unload Cycle Count        Threshold=0   Value=166 Worst=166 Data=00000001926E Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    194: HDD Temperature                Threshold=0   Value=110 Worst=106 Data=000000000028 Status=OK (Always passing)       Flags=Self Preserving, Statistical
    196: Reallocation Event Count       Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    197: Current Pending Sector Count   Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    198: Off-Line Uncorrectable Sect... Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count
    199: Ultra ATA CRC Error Count      Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    200: Write Error Rate               Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Error-rate

Physical Disk Information - Disk: #3

  Hard Disk Summary
    Hard Disk Number  . . . . . . . . . . . : 3
    Interface . . . . . . . . . . . . . . . : S-ATA II
    Connection  . . . . . . . . . . . . . . : 2
    Hard Disk Model ID  . . . . . . . . . . : WDC WD15EARS-00MVWB0
    Hard Disk Revision  . . . . . . . . . . : 51.0AB51
    Hard Disk Serial Number . . . . . . . . : WD-WMAZA2602412
    Hard Disk Total Size  . . . . . . . . . : 1430799 MB
    Current Temperature:  . . . . . . . . . : 35 øC (95 øF)
    Power on time . . . . . . . . . . . . . : 329 days, 6 hours
    Health: . . . . . . . . . . . . . . . . : 100 %
    Performance:  . . . . . . . . . . . . . : 100 %

  ATA Information
    Hard Disk Cylinders . . . . . . . . . . : 23437
    Hard Disk Heads . . . . . . . . . . . . : 16
    Hard Disk Sectors . . . . . . . . . . . : 63
    Total Sectors . . . . . . . . . . . . . : 2930277168
    ATA Revision  . . . . . . . . . . . . . : 7
    Bytes Per Sector  . . . . . . . . . . . : 512
    Buffer Size . . . . . . . . . . . . . . : 0 KB
    Multiple Sectors  . . . . . . . . . . . : 16
    Error Correction Bytes  . . . . . . . . : 50
    Unformatted Capacity  . . . . . . . . . : 1430799 MB
    Maximum PIO Mode  . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode  . . . . . . : 2
    Maximum UDMA Mode . . . . . . . . . . . : 150 MB/s (6)
    Active UDMA Mode  . . . . . . . . . . . : 150 MB/s (5)
    Minimum multiword DMA transfer time . . : 120 ns
    Recommended multiword DMA transfer time : 120 ns
    Minimum PIO transfer time without IORDY : 120 ns
    Minimum PIO transfer time with IORDY  . : 120 ns
    ATA Control Byte  . . . . . . . . . . . : Valid

  Acoustic Management Configuration
    Acoustic Management . . . . . . . . . . : Supported
    Acoustic Management . . . . . . . . . . : Disabled
    Current Acoustic Level  . . . . . . . . : Max performance and volume (FEh)
    Recommended Acoustic Level  . . . . . . : Min performance and volume (80h)

  EIDE Properties
    Read Ahead Buffer . . . . . . . . . . . : Not Supported
    DMA . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T.  . . . . . . . . . . . . . . : Supported
    Power Management  . . . . . . . . . . . : Supported
    Write Cache . . . . . . . . . . . . . . : Supported
    Host Protected Area . . . . . . . . . . : Supported
    Advanced Power Management . . . . . . . : Not Supported
    Power Up In Standby . . . . . . . . . . : Supported
    48-bit LBA Addressing . . . . . . . . . : Supported
    Device Configuration Overlay  . . . . . : Supported
    IORDY Support . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue  . . . . . . . . . : Not Supported
    NOP Command . . . . . . . . . . . . . . : Supported
    Trusted Computing . . . . . . . . . . . : Not Supported
    64-bit World Wide ID  . . . . . . . . . : Supported
    Streaming . . . . . . . . . . . . . . . : Not Supported
    Media Card Pass Through . . . . . . . . : Not Supported
    General Purpose Logging . . . . . . . . : Supported
    Error Logging . . . . . . . . . . . . . : Supported
    CFA Feature Set . . . . . . . . . . . . : Not Supported
    Long Physical Sectors (1) . . . . . . . : Not Supported
    Long Logical Sectors  . . . . . . . . . : Not Supported
    Write-Read-Verify . . . . . . . . . . . : Not Supported
    NV Cache Feature  . . . . . . . . . . . : Not Supported
    NV Cache Power Mode . . . . . . . . . . : Not Supported

  S.M.A.R.T. Details
    Off-line data collection  . . . . . . . : Succesfully completed
    Self test execution status  . . . . . . : Succesfully completed
    Total time to complete off-line data ...: -28456 seconds
    Execute off-line immediate  . . . . . . : Supported
    Abort/restart off-line by host  . . . . : Not Supported
    Off-line read scanning  . . . . . . . . : Supported
    Short Self-test . . . . . . . . . . . . : Supported
    Extended Self-test  . . . . . . . . . . : Supported
    Conveyance self-test  . . . . . . . . . : Supported
    Selective self-test . . . . . . . . . . : Supported
    Save data before/after power saving mode: Supported
    Enable/Disable attribute autosave . . . : Supported
    Error logging capability  . . . . . . . : Supported
    Short self-test estimated time  . . . . : 2 minutes
    Extended self-test estimated time . . . : 358 minutes
    Conveyance self-test estimated time . . : 5 minutes

  Security Mode
    Security Mode . . . . . . . . . . . . . : Supported
    Security Erase  . . . . . . . . . . . . : Supported
    Security Erase Time . . . . . . . . . . : 189 minutes
    Security Enhanced Erase Feature . . . . : Supported
    Security Enhanced Erase Time  . . . . . : 189 minutes
    Security Enabled  . . . . . . . . . . . : No
    Security Locked . . . . . . . . . . . . : No
    Security Frozen . . . . . . . . . . . . : Yes
    Security Counter Expired  . . . . . . . : No
    Security Level  . . . . . . . . . . . . : High

  Serial ATA Features
    S-ATA Compliance  . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps) . . . : Supported
    S-ATA II Signaling Speed (3 Gps)  . . . : Supported
    Receipt Of Power Management Requests ...: Supported
    PHY Event Counters  . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS: Not Supported
    DMA Setup Auto-Activate Optimization  . : Supported, Disabled
    Device Initiating Interface Power Man...: Not Supported
    In-Order Data Delivery  . . . . . . . . : Not Supported
    Asynchronous Notification . . . . . . . : Not Supported
    Software Settings Preservation  . . . . : Supported, Enabled
    Native Command Queuing  . . . . . . . . : Supported
    Queue Length  . . . . . . . . . . . . . : 32

  S.M.A.R.T.
    1  : Raw Read Error Rate            Threshold=51  Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Error-rate, Performance, Statistical, Critical
    3  : Spin Up Time                   Threshold=21  Value=253 Worst=253 Data=0000000003CF Status=OK                        Flags=Self Preserving, Performance, Statistical, Critical
    4  : Start/Stop Count               Threshold=0   Value=100 Worst=100 Data=00000000001E Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    5  : Reallocated Sectors Count      Threshold=140 Value=200 Worst=200 Data=000000000000 Status=OK                        Flags=Self Preserving, Event Count, Statistical, Critical
    7  : Seek Error Rate                Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Error-rate, Performance, Statistical
    9  : Power-On Time Count            Threshold=0   Value=90  Worst=90  Data=000000001EDE Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    10 : Spin Retry Count               Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    11 : Drive Calibration Retry Count  Threshold=0   Value=100 Worst=253 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    12 : Drive Power Cycle Count        Threshold=0   Value=100 Worst=100 Data=00000000001C Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    192: Power off Retract Cycle        Threshold=0   Value=200 Worst=200 Data=000000000016 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    193: Load/Unload Cycle Count        Threshold=0   Value=166 Worst=166 Data=0000000195AD Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    194: HDD Temperature                Threshold=0   Value=115 Worst=105 Data=000000000023 Status=OK (Always passing)       Flags=Self Preserving, Statistical
    196: Reallocation Event Count       Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    197: Current Pending Sector Count   Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    198: Off-Line Uncorrectable Sect... Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count
    199: Ultra ATA CRC Error Count      Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Self Preserving, Event Count, Statistical
    200: Write Error Rate               Threshold=0   Value=200 Worst=200 Data=000000000000 Status=OK (Always passing)       Flags=Error-rate

[Tom]

That unfortunately is useless. And I too am completely not clear on what the hell is going on here, so let's try this:

Is the RAID functional on a hardware level? What this question means is: is the RAID functioning on a mechanical level, are the 4 disks involved still together in the RAID (according to the motherboard/controller) OR do you have 4 individual disks that just sit there?

If the latter is the case then your approach is wrong, and I'll explain:
you have 4 disks that used to be RAID 10, so you have 2 sets of disks (2 stripe sets that were mirrorred). The simplest thing to do (in my view) would be to take 2 disks of which you know they are a matching pair of striped-RAID and let iRecover work with these disks.
(based on this diagram: http://en.wikipedia.org/wiki/RAID_10#RAID_1_.2B_0 you take either Disk 1 and 3 or 1 and 4, or you take Disk 2 and 3, or 2 and 4)
You should be able to recover files from the stripe set. Re-creating the RAID is not going to happen and is not advisable, you'd likely destroy the data that is on the disks. On a sidenote, that DiskPatch MBR thing was a bad call if indeed the RAID set is now just 4 individual disks.

Please think about this and confirm or deny.

And what does this mean:

I ran DiskPatch and the repair mbr utility. Don't ask me why, but I ran it on disk 1 instead of disk 0.

Disk 1? Disk 0? what do they represent in this remark?

Us being able to help is completely dependant on us understanding what the situation is on your end. Do your best in explaining.

P.s: the report.txt shows 4 disks and not 1 RAID, so that suggests my evaluation and explanation above are correct.

[mlbradley]

Here is the DP file. The forum would not allow me to post so soon after my last post.

You will have to be patient with me. I am a CPA with just enough IT skills to be dangerous.

Forget my last posts. Ask me a direct question, I will give you a straight answer.
_______________


.../000:06/LOG> ### LOG START ###
.../000:06/LOG> DISKPATCH 3.5.300
.../000:06/LOG> (C) 2000-2011 DIY DataRecovery
.../000:06/LOG> Contact info: http://HTTP://www.DIYDataRecovery.nl
.../000:06/LOG> MemFree: 63Kb
.../000:06/LOG> CommandLineParms:
.../000:06/LOG> LogDate: 03-21-2012
.../000:06/CFG> FilePath="C:DPFILES\"
.../000:06/CFG> ReadRetries="32"
.../000:06/CFG> WriteRetries="32"
.../000:06/CFG> MaxReadErrors="32"
.../000:06/CFG> MaxWriteErrors="1"
.../000:06/CFG> LogEachReadError="1"
.../000:06/CFG> ReadDelay="0"
.../000:06/CFG> VfyFixedBadSect="1"
.../000:06/CFG> CleanAfterDOD="1"
.../000:06/CFG> DiskReset="1"
.../000:06/CFG> SectorSkip="1024"
.../000:06/CFG> AutoSaveState="1"
.../000:06/CFG> DumpFoundSectors="0"
.../000:06/CFG> FixFats="1"
.../000:06/CFG> MaxFatScan="51200"
.../000:06/CFG> MaxDataColEntries="256"
.../000:06/CFG> IgnoreF8FF="0"
.../000:06/CFG> DownSizeExt="1"
.../000:06/CFG> ScanSignature="55AA"
.../000:06/CFG> Rebuild="00"
.../000:06/13H> Ext13H installed test requested
.../000:06/13H> Disk found at 128
.../000:06/13H> Ext13H version: EDD-3.0
.../000:06/13H> Ext13H Support: Extended disk access functions
.../000:06/13H> Ext13H Support: Enhanced disk drive functions
.../000:06/13H> Ext13H Flags: Cylinder/head/sector info is valid
.../000:06/13H> Drive Interface Info: USB
.../000:06/13H> Disk 128 X13H data : 486/255/63 7821312/512
.../000:06/13H> Disk found at 129
.../000:06/13H> Ext13H version: EDD-3.0
.../000:06/13H> Ext13H Support: Extended disk access functions
.../000:06/13H> Ext13H Support: Enhanced disk drive functions
.../000:06/13H> Drive Interface Info:
.../000:06/13H> Disk 129 X13H data : 16383/16/63 2930277168/512
.../000:06/13H> Disk found at 130
.../000:06/13H> Ext13H version: EDD-3.0
.../000:06/13H> Ext13H Support: Extended disk access functions
.../000:06/13H> Ext13H Support: Enhanced disk drive functions
.../000:06/13H> Drive Interface Info:
.../000:06/13H> Disk 130 X13H data : 16383/16/63 2930277168/512
.../000:06/13H> Disk found at 131
.../000:06/13H> Ext13H version: EDD-3.0
.../000:06/13H> Ext13H Support: Extended disk access functions
.../000:06/13H> Ext13H Support: Enhanced disk drive functions
.../000:06/13H> Drive Interface Info:
.../000:06/13H> Disk 131 X13H data : 16383/16/63 2930277168/512
.../000:06/13H> Ext13H tested ok
.../000:06/FDL> DiskList requested
.../000:06/FDL> Disk found at 128
.../000:06/FDL> Disk found at 129
.../000:06/FDL> Disk found at 130
.../000:06/FDL> Disk found at 131
### DISKLIST.ARRAY ###
__D_|________LBA_|___H_|__S_|__GB_|__GEO
128 | ...7821312 | 255 | 63 | ..3 | BIOS
129 | 2930277168 | 255 | 63 | 397 | BIOS
130 | 2930277168 | 255 | 63 | 397 | BIOS
131 | 2930277168 | 255 | 63 | 397 | BIOS
.../000:06/IAS> AdmiSector found on disk 0 (128)
.../000:06/IAS> AdmiSector found on disk 1 (129)
.../000:06/IAS> AdmiSector found on disk 2 (130)
.../000:06/IAS> AdmiSector found on disk 3 (131)
.../000:07/EXE> Read/Write pattern test for disk 0 (128) successful
.../000:07/EXE> Read/Write pattern test for disk 1 (129) successful
.../000:08/EXE> Read/Write pattern test for disk 2 (130) successful
.../000:08/EXE> Read/Write pattern test for disk 3 (131) successful
.../000:08/WAS> AdmiSectors in use : 0+ 1+ 2+ 3+
.../000:51/WAS> AdmiSectors in use : 0+ 1+ 2+ 3+
.../000:54/KEY> 251OO6OO86/8
.../000:54/PFC> PQstuff signature not detected on disk 0 (128)
.../000:54/PFC> PQstuff signature not detected on disk 1 (129)
.../000:54/PFC> PQstuff signature not detected on disk 2 (130)
.../000:54/PFC> PQstuff signature not detected on disk 3 (131)
.../000:54/PFC> UDMA driver not loaded
.../000:55/PFC> Disk health 50-100
.../000:56/PFC> Partition State backup not found on disk 0 (128)
.../000:56/PFC> Partition State backup not found on disk 1 (129)
.../000:56/PFC> Partition State backup not found on disk 2 (130)
.../000:56/PFC> Partition State backup not found on disk 3 (131)
.../000:56/PFC> No Repair date found on disk 0 (128)
.../000:56/PFC> No Repair date found on disk 1 (129)
.../000:56/PFC> No Repair date found on disk 2 (130)
.../000:56/PFC> No Repair date found on disk 3 (131)
.../001:03/MNU> - Main, Select Disk
.../001:08/CSD> Start CheckDisk for disk 2 (130)
.../001:09/CSD> CheckDisk complete, ReadErrors 0
.../001:09/USD> Disk 2 (130) selected

[Tom]

Again, not useful, though it (again) confirms my suspicions: no RAID, 4 disks. Read my previous post.

[mlbradley]

If these files are not useful, why do you ask that they be sent?

Let's see if I understand my next steps.

1.  Take existing 4 drives out of the server.
2.  Add a useable and completely different hard drive.
3.  Install Windows SBS 2008 onto the server.
4.  Add existing disks 1 and 3 to the server.
5.  Use iRecover to access/recover the data.
6.  Backup the data.
7.  Setup new RAID.
8.  Restore the backup data onto the new RAID.

Is this correct?

[Tom]

If these files are not useful, why do you ask that they be sent?

My mistake. I meant that the first one was not what we asked, and the second one was incomplete, so in all they didn't really help. I should have explained.

My earlier advice was based on the assumption that the RAID is broken apart into separate disks, but you haven't confirmed that. If indeed the RAID is broken apart, then yes, your steps should lead to a recovery, if the data on the disks permits (meaning, if the rebuild didn't mess things up).

Any Windows (from XP up) will do, it may be easier to setup XP or Win7, but that's just a detail.