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Author Topic: Samsung G2 Portable and THE MESS !!!  (Read 36197 times)
Hesham_3del
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Posts: 11


« on: June 29, 2013, 10:40:46 PM »

Hello at first,

I've Samsung G2 Portable HD, the problem began when I was moving 32 GB files from my PC into the HD and the PC crashed so I restarted my PC.

After restart, I couldn't open my G2 as I was getting a CRC error and it was showing me "not accessible" error along with it needs to be formatted when I right click on the G2 Icon.

I missed along with the Chkdisk and used EaseUS recovery software, bla bla bla, until today.

I've burned DiskPatch on a CD and it can't read the G2, after I get the error from DiskPatch that it needs place to save log files, it takes infinite to read my G2 but with no luck.

Before using DiskPatch, I left my G2 untouched for 1 or 2 weeks, but from my decent research in Google, it was a problem of bad sector and MBR.

Now the new problem is the DiskPatch thingy along with the new error message

"K:\ is not accessible. The parameter is incorrect." with no CRC error thingy.

So, let's start from this point or from the beginning, I don't care as I'm taking this issue as a case study and as a experience to add over my overall experience with dealing with HD's

What I want is

1- To know what the files contained in the G2, their names only so I can re-download them
2- If I can fix my G2 to re-use it again, although it's impossible to do this with a bad sector affected HD, but we may give it a try with me Wink

Thanks in advance
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Tom
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« Reply #1 on: June 30, 2013, 09:24:20 PM »

Creating a diskpatch log would be helpful but it seems this is tricky. Nevertheless:
http://www.diydatarecovery.nl/dp_manual/guide_supportanalysis.htm
Dealing with the CD 'no log' issue:
http://www.diydatarecovery.nl/dp_manual/additional_info.htm

It sounds like hardware failure is possible, so you need to approach this with care. If the data on the disk is important you need to clone the disk first. If cloning is not an option you can run iRecover to see what's on the disk and to find out if the data can be recovered.
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Hesham_3del
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Posts: 11


« Reply #2 on: July 03, 2013, 02:40:18 PM »

Hi Tom,

Regarding iRecover, it's stuck at "Analyzing GPT voulme table" when my G2 is plugged in.
Regarding DiskPatch, you've forgot that DiskPatch can't read my G2.
Please help me and don't let me down.

Thank you so much
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Tom
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« Reply #3 on: July 03, 2013, 04:22:44 PM »

Please check the Windows log to see if any read errors have been logged. Use the management console, or select the appropriate management app from the control panel (running "eventvwr.exe" should also work).

It sounds like hardware trouble is the issue here, so fixing this will probably not happen. You can try skipping all the iRecover startup checks for volume types. Go to "advanced config" from the iRecover main menu and select "disks and partitions". Disable all the checks there and try again.

You've been messing around with chkdsk and other tools, you say. Please understand that this will affect your chances in a bad way.

Any chance you can run a diagnostic tool from the manufacturer? Have you checked with Samsung support to see what can be done?
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Hesham_3del
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Posts: 11


« Reply #4 on: July 03, 2013, 04:39:00 PM »

Could you help me please with "Event Viewer"
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Tom
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« Reply #5 on: July 03, 2013, 09:49:49 PM »

It's basic Windows stuff. Select "Run" from the Windows start menu (or press Win-R) and type eventvwr.exe, then press enter.
If that doesn't help then find out how to look at the error log for your version of Windows.
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Hesham_3del
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Posts: 11


« Reply #6 on: July 03, 2013, 09:54:17 PM »

Sir, I know this Cheesy

I've ran it, what to do in aid to help you Smiley
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Tom
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« Reply #7 on: July 04, 2013, 09:36:09 AM »

O, sorry. What I was asking is to see if there are errors in the system log that would indicate that a disk can not be read. They would show up as errors with a red/white X so they should be easy to find. You may need to search a bit, if this has been going on for a while now, they could be further down in the log. It's also possible that no errors were logged, but I always check it just in case: it may tell us something.
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Hesham_3del
member

Posts: 11


« Reply #8 on: July 04, 2013, 02:40:33 PM »

Here are some screenshots that may help you

Take care of something, I've been using from yesterday or day before a Samsung M3 Portable HD also. Plus, I didn't use your recommendation about iRecover yet.

http://imageupper.com/i/?S0200010100011J137294489223991

http://imageupper.com/i/?S0200010100021J137294489223991

http://imageupper.com/i/?S0200010100031J137294489223991

http://imageupper.com/i/?S0200010100041J137294489223991

Thank you Smiley
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Tom
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« Reply #9 on: July 04, 2013, 08:38:43 PM »

That DOES suggest that a disk has read problems, so most likely the external disk (if you only have 1 disk in the machine and 1 disk as an external disk).
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Hesham_3del
member

Posts: 11


« Reply #10 on: July 04, 2013, 08:51:16 PM »

I've only 1 disk in the machine and 2 external hard disk, but my 2nd hard disk is new and I un-boxed it to use from 48-72 hours ago.

So, what to do now ?!

Please suggest all your ideas so I walk through all of them.

Thank you Smiley
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Tom
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« Reply #11 on: July 05, 2013, 09:42:13 AM »

What I suggested earlier, have you tried that?
Apart from that all you can try is cloning the disk. Or, you can create an image with iRecover and see if that image will allow you to recover some files (start iRecover, find a screen that lists the disks and right-click a disk, select 'create image').
If you decide to clone you should probably (if possible) remove the disk from the USB enclosure and connect it directly to a port in a PC. Cloning USB connected disks will not go well.
That's about it. If there is nothing important on the disk you should forget about it and simply replace it, maybe there's warranty?
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Hesham_3del
member

Posts: 11


« Reply #12 on: July 05, 2013, 03:04:28 PM »

I'm trying this idea now

"You can try skipping all the iRecover startup checks for volume types. Go to "advanced config" from the iRecover main menu and select "disks and partitions". Disable all the checks there and try again."

and here is a screenshot

http://imageupper.com/i/?S0200010100011B13730328031012545

Something new to add, the G2 is not showing as a drive in "My Computer" and it has no letter assigned to it.
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Hesham_3del
member

Posts: 11


« Reply #13 on: July 05, 2013, 03:58:29 PM »

New Screenshot

http://imageupper.com/i/?S0300010090011K13730361001012052
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Hesham_3del
member

Posts: 11


« Reply #14 on: July 05, 2013, 04:25:11 PM »

Now a new message.

Disk scan: Quick mode pre-scan (1%) instead of (0%)

Elapsed time: 1h 32m 4s

I can wait but I'm afraid of sudden power-cut in my city.

Any suggestions ?!
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