recovering files in a folder with special characters

[rbryant1470]

I am trying to recover a set of files that appear in a folder with special characters. When I run the recover, it will not create the folder, nor recover the files below it. How can I recover the files individually and put them where I want regardless of existing directory structure? None of the files below the directory have special characters.

[Joep]

Hello,

What special characters are we talking about? The NTFS file system, was it originally formatted with the same language Windows version? Theoretically if you're running iRecover on the same Windows that was used to format the filesytem and to create the files you should be able to re-create those file/folder names with iRecover.

[rbryant1470]

The folder was not the same name as before. Originally it was SysData, after the crash it is shown as 1p^zs32. This was on a data volume, the OS volume was the same and did not change. Regardless of where the directory was trying to be restored to (local drive or network share), iRecover would not create the folder, nor restore the files below it.
Is there any way to recover files regardless of directory structure, or a way to recover selected files into a directory of my choice and not what is listed?

[Joep]

I see. I am looking into this now.

[Joep]

Could you please:

- delete the current logfile
- start iRecover
- in advanced options set logging to 'extended logging' and then repeat the process.

If you simply do not have the time for that, please email me your order ID so I can arrange a refund.