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| | |-+  Sticky: How to use this forum
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Author Topic: Sticky: How to use this forum  (Read 11251 times)
Developer and Support Tech
Posts: 1476

« on: May 01, 2008, 02:44:31 PM »

Please use this forum for questions about data recovery in general (procedures, tips, guides) that are not related to one specific product.

However: creating a DiskPatch log file may help in diagnosing a problem. Use the DiskPatch demo (download it from our download page) to create a Support Analysis log file. Find more on how to do this here:

We use the DiskPatch log file to determine what's wrong with your disk. The log file also enables us to give you accurate advice on how to perform the recovery procedure, should you need advice. When posting a new support request, please create a Support Analysis Log file and include this in your posting.

When confronted with a data recovery situation these 5 golden rules apply (until you know exactly what you're dealing with) :
DO NOT run 'chkdsk' or 'scandisk' or any other partition repair utility
DO NOT use the Windows recovery console commands 'fixmbr' or 'fixboot'
DO NOT attempt to recreate a deleted partition with 'Fdisk' or 'Disk Management'
DO NOT change the contents of the disk or partition that needs to be recovered
DO NOT recreate a failed or broken RAID0 or RAID5

This forum is not intended for advertising third party products!

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To subscribe to our mailing list simply register at our forum; the registration information is used to send newsletters, update information, discount offers, etc. If you wish to register at the forum but opt out of the newsletter, simply disable "email notifications" during your registration.

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