new user

[MBR778899]

I downloaded the trial but cannot get it to work per the instructions.

Burned it to a CD, formatted a 8 GB USB stick with the HP tool, enabled legacy USB in BIOS. When it runs, it cannot find the USB stick to save the data. However, in later menus it "sees" the USB as a hard drive.

Created a USB boot drive and extracted the diskpatch files to it, enabled the USB as the first boot device in the BIOS. It will not boot to the USB stick. On another computer I used F12 to select the USB stick, it still won't boot.

Created a floppy diskpatch. Ran it and selected "Create Support Analysis Log." It ran at at the end said, "State File could not be saved."

I am having serious doubts about this software at this point. Can you shed any light on this? Thanks.

[Joep]

Hello,

Burned it to a CD, formatted a 8 GB USB stick with the HP tool, enabled legacy USB in BIOS. When it runs, it cannot find the USB stick to save the data. However, in later menus it "sees" the USB as a hard drive.

DiskPatch showing the physical disk is something entirely different that DOS assigning it a driveletter. If you'd for example format the usb key with NTFS it will never show up as a logical drive, DiskPatch however does see the physical device. What drive letters does DiskPatch show you?

Created a USB boot drive and extracted the diskpatch files to it, enabled the USB as the first boot device in the BIOS. It will not boot to the USB stick. On another computer I used F12 to select the USB stick, it still won't boot.

What procedure did you follow then? If you go for the start > programs > DIY DataRecovery DiskPatch 3 > create bootable USB key for DiskPatch then you shoule end up with a bootable USB key. What needs to be done in the system BIOS to allow booting from an USB device is something you need to work out using the motherboard/PC manuals. It is a fail proof procedure, if followed correctly, that will get you an usb key that will allow you to boot and run DiskPatch straight from it.

It ran at at the end said, "State File could not be saved."

State file is something else than a logfile. Being able to save the state file depends upon the availability of some sectors on the harddisk. If those sectors are in use we will not create statefiles.

[MBR778899]

Thanks Joe.

Update.
1) CD Boot & USB stick. The problem may be using a 8 GB stick. I switched to a 2 GB stick and the data was saved - even though the message said "The current selected location can not be used to save files, please select another location." This must be a bogus message.

2) USB Boot Drive. Changing nothing, and tried it again today and it did boot to my XP computer. Why not before I do not know. Perhaps the stick needed a few boots to initialized. However, it will not boot my Windows 7 laptop. The laptop BIOS is very basic with few options. I do have the USB stick set as the first boot device. It lights up and flashes but then boots to Windows 7.

3) State File not saved - however, the log file was saved. And on another computer the state file was saved. So this is understandable from what you said.

NEW)...Below is the log from an XP computer that gets to the "Windows" loading screen, but then shutsdown and restarts. This cycle repeats and repeats. [PS "System Failure" options are set with "Automatically restart" UNchecked. It is not overheating, and it is not a power supply issue. Replacing userinit.exe has no effect.]

How do I interpret this log file?


.../000:01/LOG> ### LOG START ###
.../000:01/LOG> DISKPATCH 3.5.300
.../000:01/LOG> (C) 2000-2009 DIY DataRecovery
.../000:01/LOG> Contact info: http://HTTP://www.DIYDataRecovery.nl
.../000:01/LOG> MemFree: 71Kb
.../000:01/LOG> CommandLineParms: /sup
.../000:01/LOG> LogDate: 05-12-2010
.../000:01/CFG> FilePath="A:DPFILES\"
.../000:01/CFG> ReadRetries="32"
.../000:01/CFG> WriteRetries="32"
.../000:01/CFG> MaxReadErrors="32"
.../000:01/CFG> MaxWriteErrors="1"
.../000:01/CFG> LogEachReadError="1"
.../000:01/CFG> ReadDelay="0"
.../000:01/CFG> VfyFixedBadSect="1"
.../000:01/CFG> CleanAfterDOD="1"
.../000:01/CFG> DiskReset="1"
.../000:01/CFG> SectorSkip="1024"
.../000:01/CFG> AutoSaveState="1"
.../000:01/CFG> DumpFoundSectors="0"
.../000:01/CFG> FixFats="1"
.../000:01/CFG> MaxFatScan="51200"
.../000:01/CFG> MaxDataColEntries="256"
.../000:01/CFG> IgnoreF8FF="0"
.../000:01/CFG> DownSizeExt="1"
.../000:01/CFG> ScanSignature="55AA"
.../000:01/CFG> Rebuild="00"
.../000:01/13H> Ext13H installed test requested
.../000:01/13H> Disk found at 128
.../000:01/13H> Ext13H version: EDD-3.0
.../000:01/13H> Ext13H Support: Extended disk access functions
.../000:01/13H> Ext13H Support: Enhanced disk drive functions
.../000:01/13H> Drive Interface Info:
.../000:01/13H> Disk 128 X13H data : 16383/16/63 488397168/512
.../000:01/13H> Ext13H tested ok
.../000:01/FDL> DiskList requested
.../000:01/FDL> Disk found at 128
### DISKLIST.ARRAY ###
__D_|________LBA_|___H_|__S_|__GB_|__GEO
128 | .488397168 | 255 | 63 | 232 | BIOS
..0 | .........0 | ..0 | .0 | ..0 | BIOS
..0 | .........0 | ..0 | .0 | ..0 | BIOS
..0 | .........0 | ..0 | .0 | ..0 | BIOS
.../000:02/IAS> AdmiSector init complete for disk 0 (128)
.../000:02/EXE> Read/Write pattern test for disk 0 (128) successful
.../000:02/WAS> AdmiSectors in use : 0+
.../000:02/KEY> DEMO/1
.../000:02/PFC> PQstuff signature not detected on disk 0 (128)
.../000:02/PFC> UDMA driver not loaded
.../000:02/PFC> Disk health 50-100
.../000:04/PFC> Partition State backup not found on disk 0 (128)
.../000:04/PFC> No Repair date found on disk 0 (128)
.../000:14/CSD> Start CheckDisk for disk 0 (128)
.../000:14/CSD> CheckDisk complete, ReadErrors 0
.../000:14/USD> Disk 0 (128) selected
.../000:14/GSC> First DP run, geo info for disk 0 (128) not yet recorded
.../000:14/WAS> AdmiSectors in use : 0+
128/000:14/USD> MBR for disk 0 (128)
128/000:14/LOG> SectorDump requested at 0 (0 0 1)
###
000   33 C0 8E D0 BC 00 7C FB 50 07 50 1F FC BE 1B 7C  |  3???.|?P.P.??.|
016   BF 1B 06 50 57 B9 E5 01 F3 A4 CB BD BE 07 B1 04  |  ?..PW??.?.?.
032   38 6E 00 7C 09 75 13 83 C5 10 E2 F4 CD 18 8B F5  |  8n.|.u.??..??
048   83 C6 10 49 74 19 38 2C 74 F6 A0 B5 07 B4 07 8B  |  ??.It.8,t? ?.?.?
064   F0 AC 3C 00 74 FC BB 07 00 B4 0E CD 10 EB F2 88  |  ??<.t??..?.?.
080   4E 10 E8 46 00 73 2A FE 46 10 80 7E 04 0B 74 0B  |  N.?F.s*?F.?~..t.
096   80 7E 04 0C 74 05 A0 B6 07 75 D2 80 46 02 06 83  |  ?~..t. ?.u?F..?
112   46 08 06 83 56 0A 00 E8 21 00 73 05 A0 B6 07 EB  |  F..?V..?!.s. ?.?
128   BC 81 3E FE 7D 55 AA 74 0B 80 7E 10 00 74 C8 A0  |  ??>?}U?t.?~..t? 
144   B7 07 EB A9 8B FC 1E 57 8B F5 CB BF 05 00 8A 56  |  ?.??.W???..?V
160   00 B4 08 CD 13 72 23 8A C1 24 3F 98 8A DE 8A FC  |  .?.?.r#??$??
176   43 F7 E3 8B D1 86 D6 B1 06 D2 EE 42 F7 E2 39 56  |  C??.??B??9V
192   0A 77 23 72 05 39 46 08 73 1C B8 01 02 BB 00 7C  |  .w#r.9F.s.?..?.|
208   8B 4E 02 8B 56 00 CD 13 73 51 4F 74 4E 32 E4 8A  |  ?N.?V.?.sQOtN2??
224   56 00 CD 13 EB E4 8A 56 00 60 BB AA 55 B4 41 CD  |  V.?.???V.`??U?A?
240   13 72 36 81 FB 55 AA 75 30 F6 C1 01 74 2B 61 60  |  .r6??U?u0??.t+a`
256   6A 00 6A 00 FF 76 0A FF 76 08 6A 00 68 00 7C 6A  |  j.j..v..v.j.h.|j
272   01 6A 10 B4 42 8B F4 CD 13 61 61 73 0E 4F 74 0B  |  .j.?B???.aas.Ot.
288   32 E4 8A 56 00 CD 13 EB D6 61 F9 C3 49 6E 76 61  |  2??V.?.??a??Inva
304   6C 69 64 20 70 61 72 74 69 74 69 6F 6E 20 74 61  |  lid partition ta
320   62 6C 65 00 45 72 72 6F 72 20 6C 6F 61 64 69 6E  |  ble.Error loadin
336   67 20 6F 70 65 72 61 74 69 6E 67 20 73 79 73 74  |  g operating syst
352   65 6D 00 4D 69 73 73 69 6E 67 20 6F 70 65 72 61  |  em.Missing opera
368   74 69 6E 67 20 73 79 73 74 65 6D 00 00 00 00 00  |  ting system.....
384   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
400   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
416   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
432   00 00 00 00 00 2C 44 63 A1 41 A1 41 00 00 80 01  |  .....,Dc?A?A..?.
448   01 00 07 FE FF FF 3F 00 00 00 81 06 1C 1D 00 00  |  ...?..?...?.....
464   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
480   00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  |  ................
496   00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA  |  ..............U?
###
128/000:14/VEC> Start Verify EPBR Chain for disk 0 (128)
128/000:14/VEC> Listing current partitions on disk:
128/000:14/VEC>     NTFS (P)    (no name)          63   488375937     (233 Gb)
128/000:14/VEC> Partition Table info for sector 0 (0 0 1)
128/000:14/LOG> PartListDump requested at 0 (0 0 1)
### _ACT_|_TYPE_|__START--C/H/S_|__END----C/H/S_|__LBA-start_|_LBA-length
..1 .128 | ..07 | ....0...1...1 | .1023.254..63 | ........63 | .488375937
..2 ...0 | ..00 | ....0...0...0 | ....0...0...0 | .........0 | .........0
..3 ...0 | ..00 | ....0...0...0 | ....0...0...0 | .........0 | .........0
..4 ...0 | ..00 | ....0...0...0 | ....0...0...0 | .........0 | .........0
128/000:14/VEC> 55AA sig Ok
128/000:14/LOG> Boot sector dump requested at 63 (0 1 1)
### BootSectorDump for BStype NTFS
...........Jump Code (hex): EB5290
............OEM Name (txt): NTFS
....Bytes per Sector (dec): 512
.Sectors per Cluster (dec): 8
....Reserved Sectors (dec): 0
..............Unused (hex): 0000000000
....Media Descriptor (hex): F8
..............Unused (hex): 0000
...Sectors per Track (dec): 63
.....Heads per Track (dec): 255
......Hidden Sectors (dec): 63
..............Unused (hex): 00000000
.............Unknown (hex): 00800080
.......Total Sectors (dec): 488375936
........MFT Location (dec): 786432
.MFT Mirror Location (dec): 30523496
....Clusters per FRS (dec): 246
.Clusters/Indx Block (dec): 1
...........Volume ID (hex): B074940E7493D606
........Volume Label (txt): (no name)
............Checksum (hex): 00000000
....Sector Signature (hex): AA55
128/000:14/VEC> BS and BBS equal
128/000:14/VEC> Verify EPBR Chain completed
128/000:14/USD> Select disk completed
128/002:22/SCN> DiskScan requested, ScanType is 3
128/002:22/SCN> from 0 (0 0 1) to 488397167 (30401 80 63), 488397168 sectors
128/002:22/SCN> Starting QuickScan (pre-vista) at 63 (0 1 1)
128/002:22/SCN> Next QuickScan location at 488376000 (30400 0 1)
128/002:22/SCN> Next QuickScan location at 0 (0 0 1)
128/002:23/SCN> QuickScan finished
128/002:23/SCN> Starting SmartScan (pre-vista) at 0 (0 0 1) (JMP=16065, RNG=63)
128/015:32/SCN> SmartScan finished
128/015:32/SCN> DiskScan completed
128/015:32/SCN> ReadErrors for disk 0 (128): 0
128/015:35/LOG> DataCollection items found: 6 / 2
### DATACOLLECTION.ARRAY, FULL ###
SEQ_|___D_|________LOC_|____TYPE_|__COM_|______START_|_____LENGTH_|__PL_|_F
001 | 128 | ........63 | ...NTFS | ..BS | ........63 | .488375937 | PRI | .
002 | 128 | .488375999 | ...NTFS | .BBS | ........63 | .488375937 | PRI | .
003 | 128 | .........0 | ...NTFS | PTE1 | ........63 | .488375937 | PRI | .
004 | 128 | ........63 | ...NTFS | ..BS | ........63 | .488375937 | PRI | I
005 | 128 | .104968709 | ..FAT32 | PTE2 | 2844897837 | .710189265 | LOG | .
006 | 128 | .488375999 | ...NTFS | .BBS | ........63 | .488375937 | PRI | I
128/015:35/LOG> DataCollection items found: 6 / 2
### DATACOLLECTION.ARRAY, CLEANED ###
SEQ_|___D_|________LOC_|____TYPE_|__COM_|______START_|_____LENGTH_|__PL
001 | 128 | ........63 | ...NTFS | ..BS | ........63 | .488375937 | PRI
002 | 128 | .488375999 | ...NTFS | .BBS | ........63 | .488375937 | PRI
003 | 128 | .........0 | ...NTFS | PTE1 | ........63 | .488375937 | PRI
005 | 128 | .104968709 | ..FAT32 | PTE2 | 2844897837 | .710189265 | LOG
128/015:35/LOG> PartList items created: 2
### PARTLIST.ARRAY ###
SEQ_|____TYPE_|_PTE_|__BS_|_BBS_|F8FF_|___S_|___L_|__PL_|_C_|___R
001 | ...NTFS | ..3 | ..1 | ..2 | ..0 | ..3 | ..3 | ..3 | 3 | ..A
002 | ..FAT32 | ..5 | ... | ... | ... | ..5 | ..5 | ..5 | 1 | ...
### PARTLIST.ARRAY.INTERPRETED ###
SEQ_|____TYPE_|______START_|_____LENGTH_|________END_|__PL_|___R_|___A
001 | ...NTFS | ........63 | .488375937 | .488375999 | PRI | ..A | ..X
002 | ..FAT32 | 2844897837 | .710189265 | 3555087101 | LOG | ... | ..?
128/015:35/SST> SaveState requested for disk 0 (128)
128/015:36/WAS> AdmiSectors in use : 0+
128/015:36/SST> SaveState completed for disk 0 (128)
128/015:36/EXE> Analysis complete
128/015:39/LOG> RunTime: 015:39
128/015:39/LOG> ### CLOSE LOG ###

[Joep]

Hello,

If Windows gets as far as the loading screen then the issue is not MBR, partition table or boot sector related. So DiskPatch can't be of help here.

And there is another disk with problems? Can you please describe those problems first?