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Author Topic: Is my new 500GB SATA disk totally dead?  (Read 1116 times)
june_borlongan
member

Posts: 4


« on: July 15, 2010, 07:08:48 AM »


I recently purchased DiskPatch hoping it can help solve my disk problem.

I have a Western Digital WD5000BEVT 500GB SATA disk. The disk was new (bought it last year only) and perfectly working alright, till I did a silly idea to wipe it up clean.  The problem was the result of an aborted disk wipe operation using Acronis TrueImage Home disk wipe utility. I backup my files before doing anything, started disk wipe operation and then when the estimate process shows 488 minutes I decided to abort, ignoring all caution warnings. As result the drive suddenly becomes inaccessible.

I do not need to recover any file, I just want to make the disk usable again. On DiskPatch startup (I pressed paused key so I can wrote it down) the initial check show nothing ?

============================================================

Drive 0: Unknown   S/N: Unknown      Rev.: Unknown
   Accessing S.M.A.R.T.
(18E0-18E7/0) S1 Error : 70, Status: 81, EC: 4    
        Reading S.M.A.R.T.
(18E0-18E7/0) S2 Error : 38, Status: 81, EC: 4
(18E0-18E7/0) S3 Error : 14, Status: 81, EC: 4
        Capacity: 0 MB      Temp.: ? C (? F)      Perf.: ?
        Power On: Unknown                    Health: ?

============================================================

I can?t proceed to do anything because the disk was not recognized.
I downloaded and tried DIY MBRTool utility as well, but, just the same the disk was inaccessible.

Is my disk totally dead? Any idea how to make this disk usable again?
Please help.

Thanks.
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Tom
Developer and Support Tech
Administrator
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Posts: 1158


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« Reply #1 on: July 15, 2010, 08:47:28 AM »

Seems like a dead disk from here. You could check all connections and cables, or try the disk in another PC to make sure that it's actually the disk that's causing problems.
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june_borlongan
member

Posts: 4


« Reply #2 on: July 15, 2010, 02:07:56 PM »


Hi Tom,

Ouch! Embarrassed Oh my gosh, it seems I can say bye-bye to my disk  ..... poor  thingy.

Yep, I tried all sort of tests and cable connections already, I tested it 2 laptops and 2 desktops, on USB cable connections the power/led lights on the adapters are always on and blinking, indicating activity on the drive, perhaps Huh

Anyhow, still I googled on the net and found several freewares like MBRWizard, HxD, mbrsaverestore, TestDisk among others, each claims they can save and restore MBR's.

Both MBRWizard and HxD were able to identify the defective drive, but showing only blank data.

I do have another working Western Digital 500GB SATA drive, which is exactly identical to the one that broke (only the serial number is different).

Is it possible to save the MBR data of the working drive and restore to it to the defective one? How much disk space do I need to save MBR data? I tried saving the MBR of the good drive, but Windows says there is no enough space available. Do I really need more than 500GB of space, or something is wrong only on the command line switches I am using on the program (MBRWizard/HxD)? I do have a spare 1 Terabyte 3.5" external usb drive (another Grin Western Digital, again!) I just need to joggle my files if I need to in order to accommodate the space needed, if it is possible. Please advise.

Sorry, I am newbie on this Roll Eyes I guessed if it is, in fact, a mechanical or electronic defect because of my silliness, then Sayonara, my dear 500GB disk !!!  Embarrassed

Thanks for your time, mate  Cool
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Tom
Developer and Support Tech
Administrator
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Posts: 1158


WWW
« Reply #3 on: July 15, 2010, 03:11:32 PM »

The disk is broken, it should be replaced and/or discarded. You can't fix this. Just to make sure we're on the same page with this, post a support analysis log, so we can verify things. A disk health log would be nice too.
http://www.diydatarecovery.nl/dp_manual/guide_supportanalysis.htm

If that doesn't work because DiskPatch can't access the disk at all, it's basically game over.
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