No Ext13H support detected...disks cannot be accessed.

[rmacmurr]

Hi guys...here's what happened...I had a dual-boot PC with XP sp3 on one HDD C:\ and Vista on another HDD D:\.
My system is a homebrew Intel DG31PR MB w/Intel Core 2 Duo CPU E6650 @ 2.33 GHz.  It also has 2 GB RAM.
I made the mistake of defragging the Vista HDD with the XP defragger.  The defrag seemed to go fine, but when I
tried to boot up in Vista I got the BSOD    I tried everything I could think of to repair/reinstall Vista to no avail.
Then, I remembered I had an old copy of DiskPatch on my external HDD.  Version 2, I believe.  So I downloaded
version 3 and proceeded to wipe drive d: with standard wipe function.  I think I went to bed and let it work overnight.
When I woke up the next morning, the wipe was finished so I hit the continue button, or return button....whatever it was....
and exited the program.  I had to go to work, so I figured I would come home and be able to reformat the drive and start
from scratch....no such luck    Now DiskPatch cannot find the HDD at all.  When I boot up it whines and clatters for a minute or
so, then it just hums.   The drive is a Maxtor DiamonMax Plus 9 - 120 GB SATA/ 150 HDD.  Today I got the FDD to work and
was able to generate the log file, but from what I've read on some of the forums and FAQs it probably won't help much.



.../000:04/LOG> ### LOG START ###
.../000:04/LOG> DISKPATCH 3.5.300
.../000:04/LOG> (C) 2000-2009 DIY DataRecovery
.../000:04/LOG> Contact info: http://HTTP://www.DIYDataRecovery.nl
.../000:04/LOG> MemFree: 74Kb
.../000:04/LOG> CommandLineParms: /for
.../000:04/LOG> LogDate: 01-17-2011
.../000:04/CFG> FilePath="A:DPFILES\"
.../000:04/CFG> ReadRetries="32"
.../000:04/CFG> WriteRetries="32"
.../000:04/CFG> MaxReadErrors="32"
.../000:04/CFG> MaxWriteErrors="1"
.../000:04/CFG> LogEachReadError="1"
.../000:04/CFG> ReadDelay="0"
.../000:04/CFG> VfyFixedBadSect="1"
.../000:04/CFG> CleanAfterDOD="1"
.../000:04/CFG> DiskReset="1"
.../000:04/CFG> SectorSkip="1024"
.../000:04/CFG> AutoSaveState="1"
.../000:04/CFG> DumpFoundSectors="0"
.../000:04/CFG> FixFats="1"
.../000:04/CFG> MaxFatScan="51200"
.../000:04/CFG> MaxDataColEntries="256"
.../000:04/CFG> IgnoreF8FF="0"
.../000:04/CFG> DownSizeExt="1"
.../000:04/CFG> ScanSignature="55AA"
.../000:04/CFG> Rebuild="00"
.../000:04/13H> Ext13H installed test requested
.../000:04/13H> Ext13H not detected
.../000:04/INI> Ext13H test failed. abort
.../000:09/KEY> DEMO/1
.../000:11/PFC> UDMA driver not loaded
.../000:11/PFC> Disk health not checked
.../000:21/MNU> - Main, Quit
.../000:21/LOG> RunTime: 000:21
.../000:21/LOG> ### CLOSE LOG ###



Any suggestions???

Best Regards,
Robert

[Joep]

Hello,

Bummer. Can you use the start menu option to create a SMART report please:
http://www.diydatarecovery.nl/dp_manual/guide_smartcheck.htm

It does not sound too good though. It almost sounds like a sick disk was pushed over the edge by the disk wipe.

[rmacmurr]

The HDD is a couple of years old, but it was working fine.  I had the S.M.A.R.T. function
enabled in the BIOS, but never received any warnings.  Unfortunately there is no
SMART report before the wipe because the floppy wasn't working and DiskPatch
couldn't fing the flash drive???  This report comes after the wipe, so I'm guessing
it's useless too....sorry.


Detected Controllers

  Disk Controller 1
    Device Vendor . . . . . . . . . . . . . : 8086
    Device ID . . . . . . . . . . . . . . . : 27DF
    Device  . . . . . . . . . . . . . . . . : Intel ICH7 Ultra ATA
    Device Location . . . . . . . . . . . . : Bus 0, Device 31, Function 1
    Device Ports  . . . . . . . . . . . . . : E130-E137, E120-E123, E110-E117, E100-E103, E0F0-E0FF

  Disk Controller 2
    Device Vendor . . . . . . . . . . . . . : 8086
    Device ID . . . . . . . . . . . . . . . : 27C0
    Device  . . . . . . . . . . . . . . . . : Intel ICH7 SATA Controller
    Device Location . . . . . . . . . . . . : Bus 0, Device 31, Function 2
    Device Ports  . . . . . . . . . . . . . : E0E0-E0E7, E0D0-E0D3, E0C0-E0C7, E0B0-E0B3, E0A0-E0AF

Physical Disk Information - Disk: #0

  Hard Disk Summary
    Hard Disk Number  . . . . . . . . . . . : 0
    Interface . . . . . . . . . . . . . . . : S-ATA
    Connection  . . . . . . . . . . . . . . : 2
    Hard Disk Model ID  . . . . . . . . . . : Maxtor CALYPSO     
    Hard Disk Revision  . . . . . . . . . . : YAR526JZ
    Hard Disk Serial Number . . . . . . . . : Unknown
    Hard Disk Total Size  . . . . . . . . . : 0 MB
    Current Temperature:  . . . . . . . . . : ?
    Power on time . . . . . . . . . . . . . : ?
    Health: . . . . . . . . . . . . . . . . : ?
    Performance:  . . . . . . . . . . . . . : ?

  ATA Information
    Hard Disk Cylinders . . . . . . . . . . : 0
    Hard Disk Heads . . . . . . . . . . . . : 0
    Hard Disk Sectors . . . . . . . . . . . : 0
    Total Sectors . . . . . . . . . . . . . : 0
    ATA Revision  . . . . . . . . . . . . . : 0
    Bytes Per Sector  . . . . . . . . . . . : 0
    Buffer Size . . . . . . . . . . . . . . : 0 KB
    Multiple Sectors  . . . . . . . . . . . : 0
    Error Correction Bytes  . . . . . . . . : 0
    Unformatted Capacity  . . . . . . . . . : 0 MB
    Maximum PIO Mode  . . . . . . . . . . . : 0
    Active PIO Mode . . . . . . . . . . . . : 0
    Maximum Multiword DMA Mode  . . . . . . : 0
    Maximum UDMA Mode . . . . . . . . . . . : 150 MB/s (0)
    Active UDMA Mode  . . . . . . . . . . . : 150 MB/s (0)
    Minimum multiword DMA transfer time . . : 0 ns
    Recommended multiword DMA transfer time : 0 ns
    Minimum PIO transfer time without IORDY : 0 ns
    Minimum PIO transfer time with IORDY  . : 0 ns
    ATA Control Byte  . . . . . . . . . . . : Invalid

  Acoustic Management Configuration
    Acoustic Management . . . . . . . . . . : Not Supported
    Acoustic Management . . . . . . . . . . : Disabled
    Current Acoustic Level  . . . . . . . . : Default (00h)
    Recommended Acoustic Level  . . . . . . : Default (00h)

  EIDE Properties
    Read Ahead Buffer . . . . . . . . . . . : Not Supported
    DMA . . . . . . . . . . . . . . . . . . : Not Supported
    Ultra DMA . . . . . . . . . . . . . . . : Not Supported
    S.M.A.R.T.  . . . . . . . . . . . . . . : Not Supported
    Power Management  . . . . . . . . . . . : Not Supported
    Write Cache . . . . . . . . . . . . . . : Not Supported
    Host Protected Area . . . . . . . . . . : Not Supported
    Advanced Power Management . . . . . . . : Not Supported
    Power Up In Standby . . . . . . . . . . : Not Supported
    48-bit LBA Addressing . . . . . . . . . : Not Supported
    Device Configuration Overlay  . . . . . : Not Supported
    IORDY Support . . . . . . . . . . . . . : Not Supported
    Read/Write DMA Queue  . . . . . . . . . : Not Supported
    NOP Command . . . . . . . . . . . . . . : Not Supported
    Trusted Computing . . . . . . . . . . . : Not Supported
    64-bit World Wide ID  . . . . . . . . . : Not Supported
    Streaming . . . . . . . . . . . . . . . : Not Supported
    Media Card Pass Through . . . . . . . . : Not Supported
    General Purpose Logging . . . . . . . . : Not Supported
    Error Logging . . . . . . . . . . . . . : Not Supported
    CFA Feature Set . . . . . . . . . . . . : Not Supported
    Long Physical Sectors (1) . . . . . . . : Not Supported
    Long Logical Sectors  . . . . . . . . . : Not Supported
    Write-Read-Verify . . . . . . . . . . . : Not Supported
    NV Cache Feature  . . . . . . . . . . . : Not Supported
    NV Cache Power Mode . . . . . . . . . . : Not Supported

  S.M.A.R.T. Details
    Off-line data collection  . . . . . . . : Never started
    Self test execution status  . . . . . . : Succesfully completed
    Total time to complete off-line data ...: 0 seconds
    Execute off-line immediate  . . . . . . : Not Supported
    Abort/restart off-line by host  . . . . : Not Supported
    Off-line read scanning  . . . . . . . . : Not Supported
    Short Self-test . . . . . . . . . . . . : Not Supported
    Extended Self-test  . . . . . . . . . . : Not Supported
    Conveyance self-test  . . . . . . . . . : Not Supported
    Selective self-test . . . . . . . . . . : Not Supported
    Save data before/after power saving mode: Not Supported
    Enable/Disable attribute autosave . . . : Not Supported
    Error logging capability  . . . . . . . : Not Supported

  Security Mode
    Security Mode . . . . . . . . . . . . . : Not Supported
    Security Erase  . . . . . . . . . . . . : Not Supported
    Security Erase Time . . . . . . . . . . : Not Supported
    Security Enhanced Erase Feature . . . . : Not Supported
    Security Enhanced Erase Time  . . . . . : Not Supported
    Security Enabled  . . . . . . . . . . . : No
    Security Locked . . . . . . . . . . . . : No
    Security Frozen . . . . . . . . . . . . : No
    Security Counter Expired  . . . . . . . : No
    Security Level  . . . . . . . . . . . . : High

  Serial ATA Features
    S-ATA Compliance  . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps) . . . : Supported
    S-ATA II Signaling Speed (3 Gps)  . . . : Not Supported
    Receipt Of Power Management Requests ...: Not Supported
    PHY Event Counters  . . . . . . . . . . : Not Supported
    Non-Zero Buffer Offsets In DMA Setup FIS: Not Supported
    DMA Setup Auto-Activate Optimization  . : Not Supported
    Device Initiating Interface Power Man...: Not Supported
    In-Order Data Delivery  . . . . . . . . : Not Supported
    Asynchronous Notification . . . . . . . : Not Supported
    Software Settings Preservation  . . . . : Not Supported
    Native Command Queuing  . . . . . . . . : Not Supported
    Queue Length  . . . . . . . . . . . . . : Not Supported

  S.M.A.R.T.

[Tom]

Nothing, except the disk brand and type, is recognized. So disk communication is non-existent, which must lead to the conclusion that the disk is a goner (assuming things like connections and controllers are okay). So sorry, seems this is over.
On rare occasions (for similar cases) re-flashing the drive has coached it back to life, and you could contact the manufaturer to see if perhaps the manufacturer tools have anything of interest to say about the disk's state, but I'm pretty sure it's not gonna help you much.

[rmacmurr]

OK Tom...thanks for your time...Robert