As JPEG File Repair and even just the diagnosis is a labor
intensive process we need to charge a small, to be payed in
advance, non-refundable, startup fee. If you want to order our
service, please proceed as follows:
1. Order Startup-Fee. Then wait for our email
with instructions to sent us the corrupt JPG files. The Startup fee
already includes ONE image repair.
2. Wait for us to contact you. For each
additional photo we repair, we charge one ‘JPEG Repair Unit’. You
only pay for the images that we actually manage to repair! Once we
have repaired your JPEGs, we contact you by email to inform you on
the amount of images we were able to repair. Once you purchased the
additional UNITS (one per repaired JPG) we sent you the repaired
images. Only order JPEG Repair Units AFTER
we have contacted you, and informed you about the number of files we
repaired. Typically you will hear from us within two working
If we can not repair the JPEG image we may be able to extract
lower resolution preview JPGs from the corrupt file (often 640 x
480). In that case, we will contact you and if you desire you can
purchase the preview(s).
Example: You want us
to repair 6 digital photos. You then order Startup-Fee. We contact
you and we ask you to either email us or upload the images. We
will start working on your files.
Assume we fix all six
images. We will email you to notify you. You order five JPEG
repair Units (one was already included with startup-fee), we
deliver the repaired files.