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Problems, Products and Solutions overview

There are several scenarios where any of our tools will be able to help you, but keep the following in mind:

Important: If you need to recover files that were accidentally deleted from your system drive (normally c:), recover them as quickly as possible. Deleted files may become unrecoverable almost instantly. We recommend you purchase iUndelete (using a different PC) rather than first trying the demo (or 3rd party demos). If iUndelete fails to recover your files we will refund.

iUndelete supports all Windows file systems but doesn't support damaged volumes, DiskPatch does not salvage individual files but repairs disk structures, and iRecover is the most comprehensive of all products: it does undelete, partition- and unformat recovery, can handle bad disks, and it supports most common file systems.

For iRecover and iUndelete you will need a spare disk (or volume) to restore lost data to,
for DiskPatch you do not unless you will be cloning a disk.

If you are unable to boot your system, you will need an alternative system to create a boot disk.
DiskPatch can be run from a boot diskette or boot CD/DVD; everything you need to create a bootable diskette or CD/DVD is included.

Goal/Task Description Solution(s)
Partition recovery A partition was (accidentally) deleted or otherwise lost. You can undelete the partition using DiskPatch OR you can salvage data from the deleted partition using iRecover.
Partition undelete A partition was (accidentally) deleted or otherwise lost. You can undelete the partition using DiskPatch. DiskPatch will scan your disk and re-enter the partition in the partition table.
Partition table repair Partitions disappeared due to partition table damage. DiskPatch can be used to scan your disk and rebuild a valid partition table. This is by far the most convenient way to recover data from this type of damage.
File undelete, unerase,
deleted file recovery
A file was (accidentally) deleted from the recycle bin, by an application or process, or from a command prompt. iUndelete will be the easiest way to deal with this, if the volumes are intact. If volumes are corrupted or inaccessible, use iRecover.
Unformat recovery, file recovery, data recovery, file restore Common symptoms are disks showing up as 'not formatted', 'unformatted' or 'RAW'. Windows may ask 'do you want to format it now?' Use iRecover to recover the data. It doesn't matter how data was lost, iRecover will scan a disk and make recoverable data available to you.
Recover data from a disk with read errors, or bad sectors Symptoms can vary; Windows being sluggish, or lock ups. A disk may be partially accessible, or not at all. Both DiskPatch and iRecover are capable of dealing with 'bad' disks. DiskPatch clones bad disks. iRecover allows tuning of disk access parameters to adapt to bad disks, then read the data.
Recover images from a memory card, digital image rescue, photo recovery Memory card was corrupted, formatted, or images were accidentally deleted. iRecover offers 'image recovery mode'; tailored to retrieve lost images from memory cards.
Recover data from a broken RAID 0 array Not all RAID 0 adapters are as robust as you'd like, RAID configuration data is easily lost. Use iRecover to automatically retrieve RAID configuration data. iRecover will then allow you to salvage files as if you were recovering them from a normal disk.
Recover data from a broken RAID 5 array Data recovery from a (degraded) RAID 5 array is complex. Often array parameters such as stripe size and rotation are unknown. Use iRecover to automatically retrieve RAID configuration data. RAID 5 arrays can be processed even if a member is missing. iRecover is capable of processing hardware RAID and Microsoft Windows RAID (dynamic disks).
Recover data from a failed NAS system or server Many dedicated NAS systems use a RAID configuration with a known file system like NTFS, Ext or XFS. If the NAS fails recovery is similar to a RAID recovery procedure. Use iRecover to recover the data, in the same way as is done when recovering from RAID disks.

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