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Troubleshooting wizard (back to start)
Hardware is NOT the cause; the volume is internally damaged
An explanation of terms used on this page can be found here.
Problem description
If a volume's internal structures are damaged files may disappear or have other strange things happen to them. iRecover is the tool of choice for lifting files from damaged volumes, and copying them to safety.
Solutions
Application Method Ease of use Time required
iRecover Copy data to safety depending on the damage, some user input may be required scanning the disk or volume and copying the files may take a while

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