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Troubleshooting wizard
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(back to start)
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Windows suggests running "chkdsk" or other windows
on-board repair tools
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An explanation of terms used on this page can be found here.
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Problem description
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When in a situation where you need to recover files, NEVER run 'chkdsk'
or similar operating system internal disk repair tools: if problems exist on a
volume 'chkdsk' will rather delete files than repair things. This is even more important
when the disk has physical problems (read errors): don't run 'chkdsk' on disks
with read errors.
If Windows suggests running 'chkdsk' and you have reason to believe that
problems exist on the volume (i.e. you are in a situation where something bad
happened and you are recovering files), use a file recovery tool to copy files
to safety.
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Solutions
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| Application |
Method |
Ease of use |
Time required |
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| iRecover |
Copy data to safety
iRecover is equipped to handle bad disks/read
errors |
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